Experience

TownePlace Suites by Marriott

• Hospitality
• 300 - 400 Employee

• Assistant General Manager

  • Nov 2022 - Present



Extended Stay America

• United States
• Hospitality
• 700 & Above Employee

• General Manager

  • Nov 2020 - Nov 2022



La Quinta by Wyndham

• Hospitality
• 700 & Above Employee

• Night Auditor

  • Apr 2018 - Feb 2020



AmericInn Lodge & Suites

• Hospitality
• 100 - 200 Employee

• Night Auditor

  • Nov 2016 - Jan 2017

  ● Utilized Opera, Synxis, and Visual Matrix systems to record reservations, both in-person and via telephone ● Greeted hotel guests when checking them in or out, and dispatched hotel shuttles as needed ● Promptly provided customers with information about in-house/local attractions and dining options ● Accurately balanced and audited all statements pertaining to revenue, settlements and accounts, completing daily reports for supervisor ● Utilized Opera, Synxis, and Visual Matrix systems to record reservations, both in-person and via telephone ● Greeted hotel guests when checking them in or out, and dispatched hotel shuttles as needed ● Promptly provided customers with information about in-house/local attractions and dining options ● Accurately balanced and audited all statements pertaining to revenue, settlements and accounts, completing daily reports for supervisor



Baymont Inn & Suites

• Wahpeton, North Dakota

• Front Desk/Night Audit

  • Oct 2016 - Jan 2017

  ● Utilized Opera, Synxis, and Visual Matrix systems to record reservations, both in-person and via telephone ● Greeted hotel guests when checking them in or out, and dispatched hotel shuttles as needed ● Promptly provided customers with information about in-house/local attractions and dining options ● Accurately balanced and audited all statements pertaining to revenue, settlements and accounts, completing daily reports for supervisor ● Utilized Opera, Synxis, and Visual Matrix systems to record reservations, both in-person and via telephone ● Greeted hotel guests when checking them in or out, and dispatched hotel shuttles as needed ● Promptly provided customers with information about in-house/local attractions and dining options ● Accurately balanced and audited all statements pertaining to revenue, settlements and accounts, completing daily reports for supervisor



Days Inn Eagan, MN

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Associate

  • Nov 2014 - Apr 2016

  ● Utilized Opera, Synxis, and Visual Matrix systems to record reservations, both in-person and via telephone ● Greeted hotel guests when checking them in or out, and dispatched hotel shuttles as needed ● Promptly provided customers with information about in-house/local attractions and dining options ● Accurately balanced and audited all statements pertaining to revenue, settlements and accounts, completing daily reports for supervisor ● Utilized Opera, Synxis, and Visual Matrix systems to record reservations, both in-person and via telephone ● Greeted hotel guests when checking them in or out, and dispatched hotel shuttles as needed ● Promptly provided customers with information about in-house/local attractions and dining options ● Accurately balanced and audited all statements pertaining to revenue, settlements and accounts, completing daily reports for supervisor



Best Western Plus

• Greater Minneapolis-St. Paul Area

• Night Auditor

  • Dec 2014 - Jul 2015

  ● Utilized Opera, Synxis, and Visual Matrix systems to record reservations, both in-person and via telephone ● Greeted hotel guests when checking them in or out, and dispatched hotel shuttles as needed ● Promptly provided customers with information about in-house/local attractions and dining options ● Accurately balanced and audited all statements pertaining to revenue, settlements and accounts, completing daily reports for supervisor ● Utilized Opera, Synxis, and Visual Matrix systems to record reservations, both in-person and via telephone ● Greeted hotel guests when checking them in or out, and dispatched hotel shuttles as needed ● Promptly provided customers with information about in-house/local attractions and dining options ● Accurately balanced and audited all statements pertaining to revenue, settlements and accounts, completing daily reports for supervisor



FedEx Office

• United States
• Printing Services
• 700 & Above Employee

• Customer Service Representative

  • Sep 2012 - Jul 2013

  ● Courteously responded to customer inquiries, in-person and over the phone, ensuring positive customer experiences ● Operated cash register and utilized data entry skills to effectively process all orders ● Courteously responded to customer inquiries, in-person and over the phone, ensuring positive customer experiences ● Operated cash register and utilized data entry skills to effectively process all orders



Wellsfargo Home Mortgage

• Minneapolis, Minnesota

• Administrative Assistant

  • Jan 2012 - Mar 2012

  ● Accurately assembled home mortgage packages for customers ● Ensured all information was updated and correct before mailing ● Accurately assembled home mortgage packages for customers ● Ensured all information was updated and correct before mailing



Prime Therapeutics

• Insurance
• 700 & Above Employee

• Clinical Review Assistant

  • Apr 2011 - Jun 2011

  ● Processed pre-authorization medical requests sent or received via fax, air mail, email, and telephone ● Collaborated with clinics and hospitals regarding patient medication requests, maintaining patient confidentiality ● Consistently met daily workload quota and performance benchmarks in all areas ● Processed pre-authorization medical requests sent or received via fax, air mail, email, and telephone ● Collaborated with clinics and hospitals regarding patient medication requests, maintaining patient confidentiality ● Consistently met daily workload quota and performance benchmarks in all areas



Kwik Trip, Inc.

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Nov 2008 - Oct 2010

  ● Greeted and conferred with customers to provide information about products and services ● Earned key-holder responsibilities including: opening and closing store, maintaining gas pumps, and training new employees ● Reviewed inventory delivered from vendors, verifying accuracy of items and quantities ● Greeted and conferred with customers to provide information about products and services ● Earned key-holder responsibilities including: opening and closing store, maintaining gas pumps, and training new employees ● Reviewed inventory delivered from vendors, verifying accuracy of items and quantities