Experience

Optimum Business

• United States
• Telecommunications
• 1 - 100 Employee

• retail sales Team Lead

  • 2022 - Present

  Recruit, interview, hire and train while also handling employee relation issues including performance appraisals, payroll and coaching Developing and delivering efficient sales presentations to enhance sales and product knowledge Maintaining a roadmap for achieving targets in key performance areas such as productivity (sales/hours, audit, shrink, turnover) Monitor expenses, controls operating costs and adjusts expenditures as necessary to achieve profit objectives Attaining planned sales volume through effective supervision and communication through Home Office and systems such as Salesforce, Microsoft Teams and WebEx Show less


Arch Telecom
• United States
• Retail
• 200 - 300 Employee
• Store Manager

  • Jan 2020 - May 2022


NISSAN OF USA

• Businesses development center

  • Jun 2013 - Jun 2020

  Ensures all internet leads are followed up with until competition of sale Answer customer inquiries and calls when necessary; Follows up with aged sales leads; Manage and track all leads; Manage all incoming and outgoing phone calls and emails; Maintain daily, weekly, and monthly sales forecasts; Work closely with executive and department managers to develop appointment setting strategies; Handle our customer contacts through CRM, service, follow-up and lead generations; Schedule sales/service appointments and reschedule no-show customers; Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership’s goals; Learn to overcome objections and thrive within sales situations; Answer customer internet inquires by both email and phone; Manage day-to-day business of the business development center; Achieve the sales and customer satisfaction objective set by management. Show less