Teacher Assistant

• Aug 2022 - Present

Substitute Teacher

• Nov 2020 - Present

Substitute Teacher

• Apr 2020 - Present

Catering Manager

• Oct 2018 - May 2019

Bartender

• Sep 2017 - Oct 2018

General Manager

• Oct 2015 - May 2017

As the General Manager, my duties are to manage my employees to success and sales growth. Daily tasks are reporting financials, quality control and line checks, product ordering, ensuring guest satisfaction, coaching employees, store cleanliness, food production if needed, and more. Weekly tasks are schedule writing, reviewing applications, submitting payroll, developing marketing strategies, meetings with Owners. As the General Manager, my duties are to manage my employees to success and sales growth. Daily tasks are reporting financials, quality control and line checks, product ordering, ensuring guest satisfaction, coaching employees, store cleanliness, food production if needed, and more. Weekly tasks are schedule writing, reviewing applications, submitting payroll, developing marketing strategies, meetings with Owners.

1A Manager

• Jun 2013 - Oct 2015

Daily responsibilities include managing payroll dollars vs daily sales and delegating tasks to employees based on catering needs and walk-in business. Also on a daily basis; checking in produce, filling out par sheets for prep employees, managing food production line for lunch/dinner rush, communicating and building relationships with customers, counting down employee drawers and reporting financial gains on DSR's, ordering bread, produce and product needed for the store on a daily/weekly basis and solving customer service issues when they arise. I am responsible for interviewing, hiring, and training new employees for positions needed within the deli. I have one year of experience in weekly schedule writing for a staff of 35 employees. All opening, mid and closing shifts are performed efficiently with time management and paying attention to detail. Delegating to employees to maintain cleanliness, food quality and out of this world service go hand in hand on a daily basis in my deli. Every day consists of JIT management and cooperation with other managers to make the best business decisions. Leadership, dedication and sticking to the company standards (back to the basics) are the most efficient way to complete a successful shift. Show less

Customer Service Representative

• Sep 2010 - Feb 2012

Customer Service Representative checking out customers at the front desk, using computer and communication skills to solve problems and make every customer's experience positive. Customer Service Representative checking out customers at the front desk, using computer and communication skills to solve problems and make every customer's experience positive.

Server/Intern

• 2008 - 2012

Starting in May of 2008, I began hosting at the restaurant. From hosting I moved into doing some Orientation Leading for new hires. From there I did To-Go serving followed by Serving. In May of 2012 I was enrolled in Pappadeaux's 10-week internship program and gained experience in bussing, prep-cooking, expo, kitchen and floor managing and bartending. Starting in May of 2008, I began hosting at the restaurant. From hosting I moved into doing some Orientation Leading for new hires. From there I did To-Go serving followed by Serving. In May of 2012 I was enrolled in Pappadeaux's 10-week internship program and gained experience in bussing, prep-cooking, expo, kitchen and floor managing and bartending.