Experience

Austin Area Ob/Gyn

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Service Representative

  • Jan 2020 - Present

  • Greeting patients with a warm and professional demure • Assisting patients with checking in/out for their appointments • Scheduling patient for appointments following their provider's specific guidelines • Properly entering and verifying patient demographic, and insurance information • Helping patient with questions regarding their appointment, health forms, patient rights, and financial responsibilities • Following HIPPA laws to keep all private patient information secure • Act as a liaison between the patients and clinical staff • Crossed trained in scheduling, front desk, operator, medical records, phone team, and imaging department • Preparing proper paperwork for the patient before their appointments • Working with other admin staff and clinical staff to accommodate patients for the best care • Tend to patients while fulfilling all daily task • Keeping a sanitary and safe lobby for patients • Maintain a high level of professionalism and empathy while helping patients • Greeting patients with a warm and professional demure • Assisting patients with checking in/out for their appointments • Scheduling patient for appointments following their provider's specific guidelines • Properly entering and verifying patient demographic, and insurance information • Helping patient with questions regarding their appointment, health forms, patient rights, and financial responsibilities • Following HIPPA laws to keep all private patient information secure • Act as a liaison between the patients and clinical staff • Crossed trained in scheduling, front desk, operator, medical records, phone team, and imaging department • Preparing proper paperwork for the patient before their appointments • Working with other admin staff and clinical staff to accommodate patients for the best care • Tend to patients while fulfilling all daily task • Keeping a sanitary and safe lobby for patients • Maintain a high level of professionalism and empathy while helping patients Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Lingerie Salesperson/Order Fulfillment Specialist

  • Oct 2019 - Jan 2020

  • Greet and assist all customers within the department • Fit customers for the properly sized garment/bra • Check-out customers and process their purchases\ • Submit orders for customers when product is unavailable • Look up customer information upon their request, assist them with any account or • Ensure all customer information remains confidential • Keep all areas of the departments clean, clutter-free, and welcoming • Answer phones by the third ring, and assist callers with their inquiry • Handle cash, credit/debit card, gift card, and in-store credit purchases • Assist with processing, stocking, and merchandising new product • Staying up to date with company policies and adhering to the Nordstrom Code of Conduct • Fulfill or reject all customer orders with the time frame given • Prepare all BOPUS orders for pick up • Process and prepare customer orders for shipment • Manage time to fulfill as many orders as possible • Verify all information (i.e order numbers, order content) • In-depth knowledge of store merchandise, layout, and back stockrooms Show less



Holy Roller

• Austin, Texas Area

• Barback

  • Nov 2018 - Oct 2019

  -Keep the bartop clean, and welcoming for patrons -Assist bartender by making sure all their well is stocked with all the necessary juices, syrups, liquors, etc., to prepare specialty and classic cocktails -Maintain and stock all bar fridges, liquor cabinets, and bartender wells -Hand wash all bar glasses, and bartender tools -Sundays: work pastry/coffee counter, serve patrons mimosas, spiked punch, frozen specialty drinks, pastries, coffee, and take orders for cocktail drinks or food. -Familiar with menus in order to help patrons select food or drink -Current TABC and Food Handlers certifications Show less



St. Luke's The Woman's Clinic

• Boise, Idaho Area

• Patient Access Specialist II

  • Oct 2017 - Oct 2018

  -Schedule patient appointments within the parameters of the providers’ preferences -Follow HIPPA and health care protocols to ensure the privacy of the patient -Proficient in Excel, Outlook, OneNote, Epic, and AVAYA phone systems -Open/close either location alone and perform all the necessary duties to ensure safety and efficiency -Use all resources appropriately to help patients to the fullest of my ability -Coordinate with Triage Nurses to help with walk-in or scheduled patients -Keep the patient waiting area clean, clutter free, and sanitary -Stay up to date with clinic/St. Luke’s policies and practices -Check patients in and out of their appointments -Manage separate responsibilities in the medical records department obtaining patient records Show less



Nordstrom Rack

• Assistant Manager in Shoes

  • Nov 2016 - Apr 2017

• Lead Sales Specialist in Women's Apperal

  • May 2016 - Nov 2016

• Sales Associate

  • Feb 2014 - May 2016