Paralegal

• Feb 2021 - Present

Legal Assistant/Paralegal

• Aug 2020 - Feb 2021

Legal Assistant

• Mar 2018 - Aug 2020

Receptionist

• Sep 2017 - Mar 2018

Greeted clients, answered phones and directed calls, took new client requests, inventoried, ordered, and stocked office supplies, sorted mail, calculated postage costs, kept lobby area clean, resolved technology issues with Xerox machine, opened, closed, and maintained files,and assisted in any miscellaneous office tasks for staff.

Special Project Assistant

• Jun 2017 - Sep 2017

Converted thousands of Outlook, Word, Excel, and various other file types into PDF format in preparation for the response to a records request.

File Clerk

• Feb 2017 - Sep 2017

Organized, labeled, and indexed client files and assisted with miscellaneous office-related errands and tasks. Organized, labeled, and indexed client files and assisted with miscellaneous office-related errands and tasks.

Customer Service Supervisor

• Aug 2016 - Jul 2017

Trained and evaluated new and experienced cashiers, resolved escalated issues with customers, maintained and balanced schedules, counted tills, analyzed and reported customer feedback and employee performance, motivated team to improve, and worked to enhance overall customer service scores and statistics.

Cashier

• Jul 2015 - Aug 2016

Handled cash, collected donations for multiple causes, multi-tasked in fast-paced and ever-changing environment, restocked merchandise, answered phones, and greeted customers.

Volunteer

• Sep 2016 - Jun 2017

Volunteered to help people seeking legal advice by asking questions to complete client intake forms and assisting during initial meetings between the clients and volunteer attorneys. Volunteered to help people seeking legal advice by asking questions to complete client intake forms and assisting during initial meetings between the clients and volunteer attorneys.