Senior Admissions Coordinator

• Mar 2022 - Present

MHA Admissions Coordinator

• Mar 2020 - Mar 2022

Provide application guidance and customer service to prospective students seeking information about our MHA program and coordinate recruiting events to increase the quantity and quality of applicants and enrolled students. Implement and coordinate scholarship program, including preparation of new scholarship agreements, maintenance and monitoring of existing scholarship agreements, and maintaining regular contact with donors and students. Active with CRM (Salesforce), data visualization (Tablaeu), Qualtircs, project management software (Trello).

Bartender

• Aug 2013 - Present

• Wash equipment, barware and glasses after use• Collect payments and operating the cash register• Deciding on whether a customer has had too much alcohol

Box Office Customer Service

• Oct 2012 - Present

• Facilitate ticket sales, ticket scans, and customer service needs• Assist in show preparation as well as clean up• Demonstrate quick problem solving when things don’t go as planned during sold-out shows

Venue Manager

• Dec 2014 - Apr 2016

• Worked with bands to advanced shows by establishing production needs, day of show, and band settlement• Managed and scheduled box office staff

Operations Manager

• Aug 2016 - Dec 2019

• Manage the logistics and production of a long distance, team, overnight running relays that take place in the most breathtaking places in the world. • Worked directly with race directors and operations team to ensure a logistically sound event with high runner satisfaction• Recruited, hired, trained, fired in house team members as well as 20+ contractors• Created managed budget of $650,000 with an annual savings average of 18%• Supported new product development and the execution of new products • Ordered specialty products and negotiated prices with multiple vendors each year• Managed logistics for the fleet semi-trailers and their race inventory• Flew nationwide to work our events on weekends, setting up and managing venues• Rebuilt the team on contractors and boosted moral among the team

Mortgage Loan Processor

• Nov 2013 - Jun 2016

• Received, processed, and funded loans for home purchases, refinance, custom constructions, and HELOCS• Evaluated income, assets, and liabilities to compute ratios• Interpreted tax returns, bank statements, and spending habits• Oversaw title company relations

Customer Service Manager

• Apr 2013 - Nov 2013

• Managed and trained bank teller employees • Specialized in Individual Retirement Accounts (IRAs)• Problem solved customer account issues • Cash handling

Gearhead

• Oct 2012 - Jan 2013

• Fulfilled customer calls, chats, and emails• Communicated expert advice on products and outdoor equipment • Created new orders and returns in the computer system • Laid off for reduction of force • Fulfilled customer calls, chats, and emails• Communicated expert advice on products and outdoor equipment • Created new orders and returns in the computer system • Laid off for reduction of force

Assistant Store Manager

• Aug 2009 - Oct 2012

• Developed high energy work ethic to team members• Increased sales with new inventory placements and established products• Handled and settled cash registers and final nightly deposits• Created an accountability system that was used regionally • Developed high energy work ethic to team members• Increased sales with new inventory placements and established products• Handled and settled cash registers and final nightly deposits• Created an accountability system that was used regionally

Ski/Snowboard Instructor

• Nov 2006 - Apr 2012

- Taught people how to first time ski from ages 2-72 years old- Improved skills of experience snowboarders- Create and maintain terrain park features along with event preparation- Improve and create new design flow in the terrain park - Work closely with management to develop new ideas for customer satisfaction - Suggested and established rules and procedures for work flow in my area - Taught people how to first time ski from ages 2-72 years old- Improved skills of experience snowboarders- Create and maintain terrain park features along with event preparation- Improve and create new design flow in the terrain park - Work closely with management to develop new ideas for customer satisfaction - Suggested and established rules and procedures for work flow in my area

Cashier

• Aug 2008 - Sep 2009

- Cashier and customer service - Pleasantly greeted customers providing excellent customer service - Provided productive working procedures at all times - Cashier and customer service - Pleasantly greeted customers providing excellent customer service - Provided productive working procedures at all times