Experience

Plywood People

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Executive Assistant and Director of Special Projects

  • Sep 2015 - Present

  Plywood is a nonprofit in Atlanta training and supporting a global community of social impact leaders. Throughout my time at Plywood, I've supported the Executive Director and managed all special projects including a commercial construction building project, along with book and podcast launches, and marketing campaigns. + Provides comprehensive executive support to the organization's leadership, managing calendars, travel arrangements, emails, and day-to-day operations + Prepares executives for meetings and tracks follow-up actions for leadership, board members, and committees + Collaborates with the Executive Team to shape the organization's 3-5 year strategies and provided valuable insights for decision-making + Coordinates internal and external meetings for various stakeholders + Proficient in managing sensitive client information and generating reports within Salesforce + Manages organization-wide operations, optimizing scheduling efficiency for events, and all programs, for internal and external stakeholders + Handles expense reporting and data management + Successfully oversaw a $1.1M, 10,000 sq ft commercial construction project, ensuring timely completion and adherence to budget constraints + Leads strategic projects, including the annual Plywood Auction, consistently raising over $150,000 to support the organization's mission + Coordinated and produced the weekly "Love or Work" Podcast with over 170 episodes and 300,000 downloads, enhancing brand visibility and engagement + Directed and managed the creative development of a comprehensive impact report + Communicates with and schedules external contractors for large-scale creative projects, including Plywood Presents, an annual conference with 1000+ attendees Show less



Small Business Owner

• Atlanta, Georgia

• Owner

  • Apr 2011 - 2015

  Started and built a handmade floral company operating online worldwide and in retail shops throughout the Southeast. Launched the company in the high-pressure wedding industry in 2011 and grew the brand to include home decor items. + Effectively handled escalations and conflict resolution ensuring high customer satisfaction. + Developed an efficient assembling and order fulfillment process for global distribution, optimizing productivity and reducing lead times for business stakeholders. + Designed 20 unique SKU items, meeting market demands and enhancing product offerings. + Cultivated strong customer relationships by managing expectations, discerning the clients’ vision, and delivering exceptional products. + Handcrafted over 100,000 handmade flowers, with exceptional attention to detail and craftsmanship. + Featured in Atlanta Brides Magazine, Huffington Post, and Etsy, enhancing brand visibility and recognition. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • 2010 - 2011

  Mastered the art of multi-tasking while providing services to hundreds of customers daily. + Crafted complicated drink orders + Managed orders to ensure timely service + Provided a unique service experience through positive attitude and hard-working disposition Mastered the art of multi-tasking while providing services to hundreds of customers daily. + Crafted complicated drink orders + Managed orders to ensure timely service + Provided a unique service experience through positive attitude and hard-working disposition