Kaydeen Hensley-Hannan

Account Manager at Nursdoc - Healthcare Recruitment
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Account Manager
      • Jun 2023 - Present

    • United Kingdom
    • Media Production
    • 1 - 100 Employee
    • Business Development Executive
      • Jun 2022 - Aug 2022

      During my time at Zinc Media, I had to do a B2B 360 sales process where I was generating leads to then convert them into sales. I would also use and update our CRM system - Hubspot daily. My job was to find and contact contractors/traders to be featured in an official council document. My targets as a starter in the company was 5 per week. I successfully achieved that target 4/6 weeks I had been with the company. This role developed my sales skills, my rapport building skills and my time management skills also. Show less

    • United States
    • Events Services
    • 1 - 100 Employee
    • Outbound Telesales Agent
      • Sep 2021 - Apr 2022

      - Dial numbers on the referral system and book them in for a complimentary photoshoot. - Booking in clients that have made inquiries via Facebook and Instagram - I would often achieve my daily and weekly targets - Dial numbers on the referral system and book them in for a complimentary photoshoot. - Booking in clients that have made inquiries via Facebook and Instagram - I would often achieve my daily and weekly targets

    • Inbound Telesales Executive
      • May 2021 - Jun 2021

      - Receiving calls from residents around the UK regarding general queries about their utility bills. - Handle their issues efficiently and switch them from their current energy supplier’s tariff/plan to a new plan with our partner energy suppliers - EDF Energy and Together Energy - Upselling broadband and insurance for home appliances - Hitting daily and weekly KPIs which were tracked on a leaderboard for the whole office to see. - Receiving calls from residents around the UK regarding general queries about their utility bills. - Handle their issues efficiently and switch them from their current energy supplier’s tariff/plan to a new plan with our partner energy suppliers - EDF Energy and Together Energy - Upselling broadband and insurance for home appliances - Hitting daily and weekly KPIs which were tracked on a leaderboard for the whole office to see.

    • Tutor/Social Media Assistant
      • Jan 2020 - Aug 2020

      - Tutoring KS1 and KS2 students in English and Maths for their upcoming tests/SATs. - Creating PowerPoint, worksheets, tasks and activities for the students - Giving 1:1 attention to the students during the sessions. - Create and mark homework for the students. - Constantly communicated with parents face-to-face, over the phone and via email regarding their children's progress. - Co-running the business pages on Facebook and Instagram - Frequently updating the social media pages and handling customer queries. - Basic ad-hoc duties. Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Clothing assistant
      • Nov 2019 - Feb 2020

      - Tidying and restocking items in the clothing department. - Organising the warehouse - Assisting customers throughout the store daily, and handling cash and card transactions at the till. - Assisted in other departments of the the store i.e. restocking in the frozen section. - Tidying and restocking items in the clothing department. - Organising the warehouse - Assisting customers throughout the store daily, and handling cash and card transactions at the till. - Assisted in other departments of the the store i.e. restocking in the frozen section.

    • Administrator
      • Apr 2018 - Dec 2019

      My duties consisted of finding and contacting suppliers, filing and organising documents which included confidential information, preparing and editing letters, reports, memos, and emails, running errands to the post office and ordering from wholesalers, and finally arranging meetings and appointments. My time as an administrator/assistant for Melati helped me develop my verbal and written communication skills, my IT skills and my ability to handle large amounts of workload. My duties consisted of finding and contacting suppliers, filing and organising documents which included confidential information, preparing and editing letters, reports, memos, and emails, running errands to the post office and ordering from wholesalers, and finally arranging meetings and appointments. My time as an administrator/assistant for Melati helped me develop my verbal and written communication skills, my IT skills and my ability to handle large amounts of workload.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Team Member
      • May 2019 - Sep 2019

      - Handles cash and card transactions as well as processing refunds - Assisting customers with the sizing of their shoes and the best choice of shoes for them. - Measured the feet sizes from babies to older kids. - Upselling other items i.e. shoelaces, shoe spray, shoe polish etc. - Arrange the stock and dealt with orders daily. - Consistently hit my weekly targets and achieved number 1 on the leaderboard. - Handles cash and card transactions as well as processing refunds - Assisting customers with the sizing of their shoes and the best choice of shoes for them. - Measured the feet sizes from babies to older kids. - Upselling other items i.e. shoelaces, shoe spray, shoe polish etc. - Arrange the stock and dealt with orders daily. - Consistently hit my weekly targets and achieved number 1 on the leaderboard.

    • United Kingdom
    • Restaurants
    • Counter Staff
      • Jan 2016 - Mar 2018

      - Maintained a clean and friendly environment. - Assisted in the preparation of food and drinks. - Taking orders and making them in a neat, timely manner. - Handled cash and card transactions. - Remained calm and worked quickly under fast-paced, pressuring conditions. - Receive and processed orders through JustEats and UberEats - Maintained a clean and friendly environment. - Assisted in the preparation of food and drinks. - Taking orders and making them in a neat, timely manner. - Handled cash and card transactions. - Remained calm and worked quickly under fast-paced, pressuring conditions. - Receive and processed orders through JustEats and UberEats

Education

  • Christ The King: Aquinas Sixth Form College
    Religion/Religious Studies
    2018 - 2019
  • Harris City Academy Crystal Palace
    2013 - 2018

Community

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