Marketing Executive

• Jul 2018 - Present

Communication Operator

• Feb 2016 - Jun 2018

• Ensure well maximization of sales and revenue for the hotel by maintaining a sales attitude at all time • Providing correct operation of the switchboard for fast and efficient transferring of internal and external calls • Maintaining the security of information relating to customers and personnel in the hotel • To be aware of all emergency procedures, and to respond quickly in case of emergency • Reporting all hazards receive in the switchboard room • Strictly adhere to the Company’s Policy on Confidentiality and Ethics. • Promoting teamwork within the department and ensure equality at workplace is maintained without sexual discrimination and harassment Show less

Administrative Assistant Secretary cum Data Entry

• Nov 2013 - Nov 2015

• Prepare letters and documents or mails as appropriate • Prepare support documents and data sheets for the purpose of data entry • Verify entered data and correct if necessary • Monitoring records of work to be done according to schedule • Providing secretarial assistance to managing director • Monitoring and purchasing office supplies • Assisting with diverse areas • Prepare letters and documents or mails as appropriate • Prepare support documents and data sheets for the purpose of data entry • Verify entered data and correct if necessary • Monitoring records of work to be done according to schedule • Providing secretarial assistance to managing director • Monitoring and purchasing office supplies • Assisting with diverse areas

Sales Support Specialist

• Jan 2013 - Oct 2013

• Handling US based account – Dish Network • Answer calls and provide personalized services to resolve customer complains. • Provide information about new products and services • Verifies information from customers to ensure accuracy of transactions and adherence to sales/QA guidelines. • Transferring calls to the right department if necessary. • Report to management • Handling US based account – Dish Network • Answer calls and provide personalized services to resolve customer complains. • Provide information about new products and services • Verifies information from customers to ensure accuracy of transactions and adherence to sales/QA guidelines. • Transferring calls to the right department if necessary. • Report to management

Information Clerk

• Feb 2012 - Dec 2012

• Inform employees and customer of company promotions. • Keep record of questions asked and resolve customer complaints • Answer customer inquiries • Make announcement about promotions of the company. • Processing bills payment (Credit Card, Water and Electric Bills, etc.) • Inform employees and customer of company promotions. • Keep record of questions asked and resolve customer complaints • Answer customer inquiries • Make announcement about promotions of the company. • Processing bills payment (Credit Card, Water and Electric Bills, etc.)