Experience

Skagit Regional Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Senior Employee and Labor Relations Specialist

  • Apr 2020 - Present

  (Skagit County Public Hospital District No. 1) • Support and manage 4 union contracts, and approximately 1600 employees. Provide expert advice, coaching, and counsel to leaders and employees on HR policy and procedures, employment/labor laws, communication and conflict resolution, employee engagement, employee development, change management, diversity and inclusion, alignment with our mission and strategic priorities • Provide strategic partnership and input to leaders regarding strategies that support the culture, and strategic… Show more • Support and manage 4 union contracts, and approximately 1600 employees. Provide expert advice, coaching, and counsel to leaders and employees on HR policy and procedures, employment/labor laws, communication and conflict resolution, employee engagement, employee development, change management, diversity and inclusion, alignment with our mission and strategic priorities • Provide strategic partnership and input to leaders regarding strategies that support the culture, and strategic direction of the organization and the growth of the organization and alignment of employees. • Partner with operating unit and/or service line leadership to assess the effectiveness of the people strategies related to operations by designing and implementing tailored solutions to support the Mission, Vision, Values and strategic organizational goals. • Provides consultation to Leadership Team on employee relations, policy administration and law interpretation. Prepare charts, reports and graphs for data analysis and interpretation • Benefit administration, enrollment, education and analysis of claim utilization • Provide excellent customer service by triaging questions/concerns and resolving problems for employees, including Executives, Directors, Managers and staff. Show less



Integra

• Human Resources

  • Jul 2019 - Apr 2020

  Anacortes, WA Performs day-to-day operations within the human resources department to ensure actions are carried out in an accurate and timely manner. Maintains all documents, records and files in good order. Develops effective and efficient procedures and maintains data and statistics as needed to support or enhance operations. Administers compensation programs, which includes providing guidance and education on policies and procedures, performing job analysis, developing and maintaining job… Show more Performs day-to-day operations within the human resources department to ensure actions are carried out in an accurate and timely manner. Maintains all documents, records and files in good order. Develops effective and efficient procedures and maintains data and statistics as needed to support or enhance operations. Administers compensation programs, which includes providing guidance and education on policies and procedures, performing job analysis, developing and maintaining job descriptions, conducting market and internal equity reviews, developing recommendations and implementing wage adjustments. Investigates and responds to unemployment claims and employment verifications. Administers benefits programs for the individual business unit, which includes providing guidance and education on programs and procedures. Assists with open enrollment; conducts research and provides recommendations for program enhancements or changes. Assists with problem resolution, conflict management, performance management, disciplinary issues, grievance procedures, fact-finding and investigations. Provides advice to managers and employees in addressing grievances and disciplinary situations. Performs onboarding and assists in orienting new employees. Maintains accurate and complete paper and electronic records. Conducts audits of employee records. Monitors key human resources indicators such as employee retention, turnover, workers compensation costs, sick time, overtime, charges and law suits, unemployment costs, and employee morale. Facilitates continuous process improvement. Participates in the development, implementation and ongoing assessment of human resources programs, policies, and procedures. Researches trends and best practices and develops recommendations. Monitors programs and policies; identifies opportunities for improvement and initiates appropriate enhancements and/or corrections. Show less



Summit Pacific Medical Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Manager

  • Jun 2016 - Jul 2019

  (Grays Harbor County Public Hospital District No. 1) Coordinates day-to-day operations of the human resources department to ensure service and performance expectations are met. Develops tools and procedures that support effective hiring, onboarding, and engagement. Provides expertise and technical insights into the design of compensation, benefits, and employee engagement programs and procedures. Develops and administers a continuous job evaluation program to confirm that job descriptions, classifications and wages are kept current. Administers… Show more Coordinates day-to-day operations of the human resources department to ensure service and performance expectations are met. Develops tools and procedures that support effective hiring, onboarding, and engagement. Provides expertise and technical insights into the design of compensation, benefits, and employee engagement programs and procedures. Develops and administers a continuous job evaluation program to confirm that job descriptions, classifications and wages are kept current. Administers and monitors benefits programs. Tracks and monitors employee satisfaction and engagement using a variety of metrics, indicators, and tools. Develops and implements programs to address areas of concern or opportunity. Provides guidance and coordination for employee and labor relations issues. Facilitates problem resolution, conflict management, performance management, grievance proceedings, fact-finding and investigations, and staffing and manpower planning. Provides advice to executives, managers and employees in addressing grievances and disciplinary situations. Administers leaves of absence. Assists leaders to effectively and appropriately manage leaves. Coordinates with Employee Health to facilitate and manage ADA, workers’ compensation, and return to work situations. Initiates actions to improve data integrity and standardization of processes. Ensures appropriate controls are in place related to personnel transactions and reporting. Conducts intensive and complex audits of employee records. Monitors key human resources indicators such as employee retention, turnover, workers compensation costs, sick time, overtime, charges and law suits, unemployment costs, and employee morale. Provides regular reports to leadership; recommends strategies to address areas of concern. Participates in the development, implementation, ongoing assessment and improvement of human resources programs, policies, and procedures. Researches trends and best practices and develops recommendations. Show less



Providence Health & Services

• Hospitals and Health Care
• 700 & Above Employee

• Human Resources Generalist

  • Oct 2013 - Jun 2016

  Spokane, Washington Area • Supported Spokane Providence Medical Group and Southwest Region Medical Group (Olympia). Served as Interim Human Resources Strategic Partner May 2015-August 2015. • Provide exceptional customer service to the OneHR team, Directors, Managers/Supervisors and employees in multiple Medical Groups throughout Washington state (PHC, SW, NW) • Projects: Job description creation and updates, policy revisions, immigration reform, provider & staff on-boarding standardization, Taleo… Show more • Supported Spokane Providence Medical Group and Southwest Region Medical Group (Olympia). Served as Interim Human Resources Strategic Partner May 2015-August 2015. • Provide exceptional customer service to the OneHR team, Directors, Managers/Supervisors and employees in multiple Medical Groups throughout Washington state (PHC, SW, NW) • Projects: Job description creation and updates, policy revisions, immigration reform, provider & staff on-boarding standardization, Taleo application training, licensure standardization • Reports: Analyze data, create pivot tables and spreadsheets, customize to the intended audience • Conduct orientations for new providers and staff members: compile and complete new hire paperwork, benefit information and answer questions • Immigration paperwork for Providers. J-1 Semiannual Reports, O-1 Visas and H1-B paperwork • Investigate payroll calculations, payroll mistakes, time off input errors, and payroll discrepancies. Work with the corporate office to fix payroll and benefit errors for staff and Providers • Work towards a more accurate employee database by updating location codes, dates of hire, accurate licensure and manager/supervisor entries Show less



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Human Resources

  • Jun 2013 - Dec 2014

  Gorge Amphitheater • Supervised all staff and non-profit groups for shows at the Gorge Amphitheatre (400+ staff per event) • On-boarding: compile and complete new hire/rehire paperwork packets, run background checks, complete I-9’s and 8850 Tax Credit forms, as well as conduct orientations • Handle employee disputes, terminations, hiring and certifications • Enforced policies for workplace safety and for standard procedures • Payroll for employees and Non-Profit Organizations; retro pay calculations… Show more • Supervised all staff and non-profit groups for shows at the Gorge Amphitheatre (400+ staff per event) • On-boarding: compile and complete new hire/rehire paperwork packets, run background checks, complete I-9’s and 8850 Tax Credit forms, as well as conduct orientations • Handle employee disputes, terminations, hiring and certifications • Enforced policies for workplace safety and for standard procedures • Payroll for employees and Non-Profit Organizations; retro pay calculations, credit card gratuity, overtime calculations, missing time clock punches and payroll discrepancies • Supported employees by answering and making phone calls, transferring calls, taking messages, and scheduling around conflicts • Work with other supervisors to ensure the events are run smoothly, efficiently and effectively Show less



Central Washington University

• Higher Education
• 700 & Above Employee

• Student Lead

  • Mar 2011 - Jun 2013

  Ellensburg, Washington Central Washington University Student Union Operations, March 2011-Current • Answer community and student questions, provide customer service to achieve customer satisfaction; multitask while helping with multiple customers at one time, problem solve in order to best serve customer needs, and carryout monetary transactions, assist with student supervision and reconciliation of monetary deposits

• Student Secretary

  • Sep 2009 - Mar 2011

  Ellensburg, Washington Central Washington University Campus Life Administration, September 2009-March 2011 • Perform clerical operations for multiple positions in the office; answered phones, filed and completed new hire paperwork, worked with Microsoft Outlook, Microsoft Excel and PowerPoint to complete office tasks; helped with payroll and worked with PeopleSoft. • Transitioned to Campus Life Accounting to help support a shortage of staff; worked handling large sums of money, followed policies and procedures… Show more Central Washington University Campus Life Administration, September 2009-March 2011 • Perform clerical operations for multiple positions in the office; answered phones, filed and completed new hire paperwork, worked with Microsoft Outlook, Microsoft Excel and PowerPoint to complete office tasks; helped with payroll and worked with PeopleSoft. • Transitioned to Campus Life Accounting to help support a shortage of staff; worked handling large sums of money, followed policies and procedures according to CWU guidelines.



Virginia Mason Memorial

• Hospitals and Health Care
• 300 - 400 Employee

• Volunteer

  • Mar 2013 - May 2013

  Yakima, Washington Area I was a student volunteer (intern) working in the Human Resources Department. I was focusing my efforts on a file conversion for the department. This process included converting termination files into a more condensed, orderly system retaining personnel action forms, pension paperwork, OSHA and disciplinary actions.