Kayanna Gentry

Contact Center Agent at L&N Federal Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Louisville, Kentucky, United States, US

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Experience

    • United States
    • Banking
    • 100 - 200 Employee
    • Contact Center Agent
      • Sep 2022 - Present

    • United States
    • Human Resources Services
    • 700 & Above Employee
    • District Manager
      • Jun 2022 - Jul 2022

      Specialties Payroll Services, HR Outsourcing, Benefits Administration, Time and Labor Management, Pay-by-Pay Worker's Compensation, Tax Credits, Retirement Services Specialties Payroll Services, HR Outsourcing, Benefits Administration, Time and Labor Management, Pay-by-Pay Worker's Compensation, Tax Credits, Retirement Services

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Package Handler
      • Oct 2021 - Jun 2022

      Oversee integrity and accuracy of all products leaving the warehouse. Document and report on all damaged products using appropriate paperwork and procedures. Oversee integrity and accuracy of all products leaving the warehouse. Document and report on all damaged products using appropriate paperwork and procedures.

    • United States
    • Retail
    • 700 & Above Employee
    • Personal Shopping Assistant
      • Feb 2020 - Sep 2021

      Assisted customers with choosing and locating merchandise. Educated customers on promotions to enhance sales. Process customers orders and make adjustments. Assisted customers with choosing and locating merchandise. Educated customers on promotions to enhance sales. Process customers orders and make adjustments.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Sep 2018 - May 2019

      Returned currency and processed card transactions with 100% accuracy. Increased product appeal and customer experience by personal interaction and recommendations. Returned currency and processed card transactions with 100% accuracy. Increased product appeal and customer experience by personal interaction and recommendations.

    • United States
    • Banking
    • 1 - 100 Employee
    • Teller
      • Jun 2017 - Aug 2018

      Engage members and provide excellent service by confirming and exceeding needs. Complete financial transactions discreetly. Managed cash drawer. Engage members and provide excellent service by confirming and exceeding needs. Complete financial transactions discreetly. Managed cash drawer.

Education

  • Campbellsville University
    Psychology
    2019 - 2023

Community

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