UK Operations Administrator/Applications Engineer

• May 2005 - Present

UK Operations Administrator Oversees UK Operations Management of the UK facilities Arranging suitable insurance for premises, employers liability, travel, fleet, legal expenses, etc. Waste Care management COVID-19 Risk, monitoring current Government guidelines and legislation Company F-GAS Registration Assist in recruitment of UK Personnel Interview potential office staff, putting forward suitable candidates. Supervise office support personnel in service, sales and administration, giving guidance on processes and procedures and monitor the production of work for each function Accounts support Monitor and delegate daily office responsibilities as business requires Provide a schedule of hours for all office based personnel Maintain holiday schedule for all UK staff Coordinate shipping with freight companies ISO Quality leadership Assist in maintenance of the ISO Quality system and manual Internal auditor for Quality system Applications Engineer Support to Thermotron Field Sales and Representatives under direction from the Application Engineering Manager Record details of enquiries Consult with customers, recommending appropriate standard products to meet the customers application Work with customers to determine utilities available to ensure facilities are well equipped for Thermotron product installation and function Prepare quotations Negotiate price and payment terms Handling legal requirements of customer contracts, ie. Terms and Conditions, proprietary information, etc. liaising with Head Office for a suitable compromise for all parties Coordinating License Application forms and Riders for Export from US Enter orders received, maintaining Order Input Records Providing technical support to field sales as required, travelling to customers locations as necessary Assist in trade shows Show less