Kay Thi Z.

Customer Service Executive at Pocket MM
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Location
Yangon, Myanmar, MM

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Experience

    • Consumer Services
    • 1 - 100 Employee
    • Customer Service Executive
      • Aug 2023 - Present
    • Myanmar
    • Internet Marketplace Platforms
    • 1 - 100 Employee
    • Senior Sales Admin
      • Jun 2018 - Aug 2023

      Sales Experience: - Qualify New Sales Leads (Inbound) - Receive and respond to phone calls such as product inquiries, pricing, campaigns, etc. via phone, e-mail and internet. - Assist Corporate Sales Manager and especially Vice-President regarding any additional tasks - Be able to develop strong customer relationships Marketing Experience: - Participate in various Marketing / promotions - Understand competitors and how to overcome - Assist in continual product / service improvement - Work with Marketing to develop creative pricing - Assist in developing company's Marketing plan to support our clients Show less

    • Senior Customer Service Representative
      • 2017 - Jun 2018
    • Social Media Service
      • Jan 2015 - Mar 2016
    • Myanmar
    • Telecommunications
    • 1 - 100 Employee
    • Customer Service Staff
      • Nov 2013 - Sep 2014

Education

  • Myanmar International Business Academy University
    Diploma, Human Resources Management
    2018 - 2018
  • National Management College
    Diploma, Information Technology
    2015 - 2016
  • Myanmar International Business Academy University
    Diploma, Business Management and Administration
    2018 - 2019

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