Experience

GoHealth Insurance

• Insurance
• 1 - 100 Employee

• Medicare Team Manager and Licensed Specialist

  • May 2021 - Present

  Charlotte, North Carolina, United States - Remote Responsible for enrollments for adequate healthcare coverage compliantly Coach new/existing licensed specialists on compliance and sales techniques Responsible for the up-keep of day-to-day metrics that need to be met/exceeded for the team



BroadPath

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Manager

  • Oct 2018 - May 2021

  Charlotte, North Carolina, United States - Remote Responsible for the training and coaching of new and existing Medicare licensed specialists working on the United Health Care account Maintained day-to-day team metrics



American Income Life Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Life and Health Insurance Agent

  • Sep 2017 - Oct 2018

  Charlotte, North Carolina Area Assist in choosing the appropriate final expense options Act as liaison between company and client if any concerns arise Assist with accident claims Assist with death claims Collect premiums if required



Jafrum.com

• United States
• Retail
• 1 - 100 Employee

• Catalog Management

  • Jun 2012 - Sep 2017

  Charlotte, North Carolina Use of Netsuite Control product images on website Control product pricing on website Keep company informed on new and closeout items. Compile email blasts informing customers of products available. Work closely with brand managers. Give product knowledge and training when needed. Assist Customer Service team with customer calls and product inquiries. Works closely with Shipping and Order Processing team to ensure timely shipping, refunds, and customer exchanges. Show more Use of Netsuite Control product images on website Control product pricing on website Keep company informed on new and closeout items. Compile email blasts informing customers of products available. Work closely with brand managers. Give product knowledge and training when needed. Assist Customer Service team with customer calls and product inquiries. Works closely with Shipping and Order Processing team to ensure timely shipping, refunds, and customer exchanges. Show less