Experience

The University of Tennessee at Chattanooga

• Sr. Loans Clerk



The University of Tennessee at Chattanooga

• United States
• Higher Education
• 700 & Above Employee

• Sr. Accounting Clerk

  • Jan 2018 - Present

  Responsibilities include reviewing and verifying invoices, sort, code and match invoices, set invoices up for payment making sure they have all supporting documentation to show notes for labor and supplies, enter and scan, and upload invoices into system. Prepare and enter deposits, monitor accounts to ensure payments are up to date, maintain vendor files, correspond with vendors and respond to inquiries, provide supporting documentation for audits. Also, set up purchase orders and enter new contracts. Handle procurement cards and reconcile end of the month procurement card statements. Prepare sales tax reports. Also enter and set up any reimbursements for events or emergencies that employees paid in regards to the university or for the university students. Also to provided back up for housing administration payroll and ordering supplies. Show less



University of Tennessee at Chattanooga

• 615 McCallie Ave

• Sr. Loans Clerk

  • Jul 1999 - Present

  Generate reports for status of borrowers regarding deferments, cancellations, grace periods, and past due accounts. Run daily reports for contacting borrowers regarding status of account. Maintain graduation list for scheduling exit interviews prior to graduation. Prepare promissory notes for new borrowers. Process all payments, deferments, consolidation verifications and paid out files. Prepare and send correspondence to borrowers regarding status of their loans. Contact borrowers regarding account status; monitored the Cohort Default Rate with the goal of lowering this rate. This included contact with the student borrowers to assure payment or the completion of required documentation to place loans on deferment or forbearance, as well as determining the accounts to be placed with a collection agency. Act as primary contact person helping borrowers with any questions or resolve problems/disputes regarding loan accounts, made account adjustments when necessary. Handling delinquent account making sure due diligence is followed; making calls and sent mandatory notices on specified deadlines as required by the Department of Education. Served as backup in the Bursar’s Office helping with answering phones and fee payment during registration. Show less