Experience

Producers Savings Bank Corporation

• Banking
• 200 - 300 Employee

• • Mar 2014 - Present

• • Mar 2014 - Mar 2015

  • Answering incoming calls, obtain client information, service questions and general client concerns.• Handling inquiries from prospective customers or clients.• Discussing about products offered and ensures customer/clients satisfaction.• Manages, record and resolve customer complaints• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.• Provide information to customers in response to inquiries about products and services, in addition to assisting individuals interested in opening accounts.• Promoting and driving the sales of a company's goods or services. Show less



Producers Savings Bank Corporation

• Banking
• 200 - 300 Employee

• Payroll Officer

  • 2014 - 2014

  • Manage the printing and distribution of timecards and leave status reports • Compile and direct timecard data, calculate pay adjustments and key data into payroll system • Prepares reports by compiling summaries of earnings, taxes, deductions and leaves. • Maintains employee confidence and protects payroll operations by keeping information confidential. • Provide service to customers by answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution Show less



Club Morocco Beach Resort and Country Club Inc.

• Subic, Freeport Zone, Philippines

• Admin and Accounting Assistant

  • Jun 2011 - Jul 2013

  • Recording staff absences. • Cash handling functions for the hotel and reconcile all cash dropped at the front desk. • Review the postings, payments, guest balance reports on a daily basis • Process authorize purchase requests as needed. • Rotating monthly audits of inventories / Enter final inventory totals into spreadsheet. • Maintain Office supplies and order as needed • Recording staff absences. • Cash handling functions for the hotel and reconcile all cash dropped at the front desk. • Review the postings, payments, guest balance reports on a daily basis • Process authorize purchase requests as needed. • Rotating monthly audits of inventories / Enter final inventory totals into spreadsheet. • Maintain Office supplies and order as needed