A K M KAWSAR PERVEZ

Network Analyst at ISM
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Contact Information
us****@****om
(386) 825-5501
Location
Regina, Saskatchewan, Canada, CA
Languages
  • English Professional working proficiency
  • Bangla Native or bilingual proficiency
  • Hindi Professional working proficiency

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Mujahid Khalid

I had the pleasure of working with KAWSAR for two years at the Al-Arafah Islami Bank Ltd. collaborating on several project teams. I was particularly impressed by KAWSAR ’s ability to Lead, his communication skills, initiative, and thirst for knowledge. Not only is KAWSAR highly intelligent; he also is very hard-working. He has tackled every project assigned to him with enthusiasm and competence. He invariably understands exactly what a project is all about from the outset, and how to get it done quickly and effectively. He consistently produces superior quality work on time, and within budget targets. We have had some stringent deadlines to meet on some very technically advanced projects and KAWSAR has delivered on everyone without fail. He is highly dependable. When KAWSAR takes on an IT project, we knew he will follow through and personally ensure that ever small detail is properly handled. He was one of the key workers with strong analytical and problem-solving skills while working with CISCO, REDHAT, JUNIPER, LOGRYTHM, HP, IBM and other Technology giants products. He demonstrated excellent technical knowledge with products ranging from Voice gateways, servers, Routers, Firewalls and so forth. In my estimation, KAWSAR is a true example of the type of employee that every employer wants: accountable and responsible, with a superior work ethic and a high degree of integrity. I recommend A K M KAWSAR PERVEZ very highly for any position in the IT field that involves complexity and creativity, with high quality requirements. He is an exceptionally bright and hardworking person who will do his very best to do an outstanding job for whomever he works.

MD Akhtaruzzaman P. Eng.

I know Kawser from long time since 2007, he is hard working, tech savvy and have the passion for his work. Even in professional life I have reached him for many support and on job help, I always found him cooperative, resonable, energitic and have the courage to resolve any issue. In the field of technology he has intensive knowledge in the domain of IT system and solution. I wish his success and progress in his career and life always.

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Credentials

  • 301 Administration Exam
    LogRhythm
    Jan, 2021
    - Nov, 2024
  • 302 AI Engine Exam
    LogRhythm
    Jan, 2021
    - Nov, 2024
  • LogRhythm LRSA Written Exam
    LogRhythm
    Jan, 2021
    - Nov, 2024
  • Information System Audit and Risk Management in E-Banking
    Bangladesh Institute of Bank Management
    Nov, 2017
    - Nov, 2024
  • Unicom Advanced Pager Technology Training
    UNICOM Pty Limited
    Dec, 2016
    - Nov, 2024
  • MikroTik Certified Network Associate (MTCNA)
    Mikrotik group
    Jun, 2014
    - Nov, 2024
  • Cisco Certified Specialist - Security Core
    Cisco
    Mar, 2023
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Mar, 2023
    - Nov, 2024
  • ITIL 4 ® Foundation
    AXELOS Global Best Practice
    Apr, 2023
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Feb, 2023
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Feb, 2023
    - Nov, 2024
  • Microsoft Azure Administrator Associate
    Microsoft
    Feb, 2023
    - Nov, 2024
  • Microsoft Certified: Azure Solutions Architect
    Microsoft
    Feb, 2023
    - Nov, 2024
  • Computer Hacking Forensic Investigator
    EC-Council
    Feb, 2018
    - Nov, 2024
  • Certified Ethical Hacker (CEH)
    EC-Council
    Dec, 2017
    - Nov, 2024
  • Red Hat Certified Engineer (RHCE)
    Red Hat
    Oct, 2012
    - Nov, 2024
  • Red Hat Certified System Administrator (RHCSA)
    Red Hat
    Oct, 2012
    - Nov, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Network Analyst
      • Jun 2023 - Present

      1. Support, configure, maintain, and upgrade network devices, including but not limited to firewalls, load-balancers, switches. 2. Monitor network availability and performance. Review alerts and notifications from monitoring systems and diagnose issues. 3. Perform timely response and technical support to all incidents, requests, outages, and alerts Analyze technical and operational problems. 4. Work with internal technical teams and / or vendor representatives to resolve problems in a timely fashion. 5. Participate in optimizing the network to meet performance, capacity, and security requirements Recommend, schedule and perform network improvements, upgrades and repairs. 6. Participate in network implementation and migration plans. Implement network solutions in the enterprise environment. 7. Develop and maintain the documentation to ensure changing requirements and technologies are captured and communicated. 8. Assist in capacity planning, networking devices procurement and support renewal 9. Participate in an on-call rotation to provide support for network related issues. 10. Collaborate with customers to advise and transform network and security infrastructure to enhance and optimize performance, stability, availability, and security. 11. Develop and maintain the documentation to ensure changing requirements and technologies are captured and communicated. 12. Provide recommendation, guidance, and oversight to the NOC in configuration, maintenance, and upgrade activities. 13. Establish standards, thresholds and rules / policies for monitoring and alerting, network availability and performance 14. Review alerts and notifications from monitoring systems and diagnose issues, that escalated 15. Provide recommendations, guidance and coaching to less senior team members. 16. Other duties as assigned Show less

    • Banking
    • 700 & Above Employee
    • Information System Analyst, ICT Wing
      • Jan 2017 - Jun 2023

      Support Service Roles: 1. Experience in providing Smart hands assistance in Network, Storage, and Meeting Room Support Services to assist teams as hands and feet for devices such as routers, switches, wireless access points, and meeting room equipment (speakers, microphones, collaboration devices, touch panels, etc.) 2. Analyze current technical designs, risks, and issues – propose effective solutions. 3. Proactively identify improvement opportunities and work with the Chief Technical Officer (CTO) , IT Support Services to implement processes that enhance daily operations. Infrastructure Engineer Roles: 1. Hands-on installation, operations, maintenance and trouble -shooting of the Network infrastructure for Tier-iii Cisco Application Centric Infrastructure(ACI) data-center to ensure 24x7 network operations. 2. Manage business unit LANs, WANs, and wireless equipment, upgrading and tuning servers, routers, firewalls, load balancers, switches, and cloud infrastructure as needed. 3. Advises procurement of hardware / software and peripherals, coordinate activities with contractors to complete tasks / projects in conjunction with IT Management. 4. Applies a variety of planning, analysis, elicitation, modelling, and documentation techniques to accurately define and communicate requirements to help successfully deliver on initiatives. Voice Engineer Roles: 1. Maintaining, modifying, and troubleshooting CUCM, UC, UCCX applications and voice gateways. 2. Coordinating with other soft choice departments, partners and 3rd party vendors to managed resolution on behalf of customers. Security Operation Center Roles: 1. Team member of Security Operation Center to ensure the Security Risk Assessment process, implementation of security control, and risk mitigation strategies. 2. Assess application risks, system risks, and data processes, maintain corporate security policies within IT and address risks with applicable general controls and recommend solutions. Show less

  • S Alam Enterprise
    • Dhaka,Bangladesh
    • Project Manager (Voice Team)
      • Sep 2016 - Jan 2017

      1. Build a brief Bill of Materials (BOM) to build a secure paging system for Bangladesh Special Security Force (SSF). 2. Initiate a site survey for defining the range of the paging system to identify the physical obstruction and any other characteristics that might help or hinder sound level. 3. Setup an adequate high level of the omnidirectional antenna to capture RF radiation transmitted by the paging transmitter and feed it into the receiver. 4. Setup receivers for collecting encoded information, pager, and all other necessary active devices to live the project. 5. Communicate with Unicom, Australia, and resolve all technical queries of customers. 6. Ensure a secure channel to deliver critical messages during the time of national emergency. 7. Provide solutions to the clients to identify their information systems solution requirements and make documentation for implementing the project. 8. Identify the opportunities for the new products, services & applications in the existing accounts for additional revenues. 9. Provide training to customers regarding paging system administration so that they can run the entire system perfectly. Show less

    • Bangladesh
    • Information Technology & Services
    • 200 - 300 Employee
    • Assistant Manager (Customer Support Services Division)
      • Jul 2015 - Sep 2016

      Job Description: 1. Proactively scope the technical solution required to address customer requirements, assess customers’ met and unmet needs, and recommend solutions that optimize value for both the customer and the firm. 2. Secure input from all necessary solution stakeholders within the customer organization, and adapt solutions as necessary to ensure appropriate support. 3. Coordinate closely with internal sales, and service resources to align solution design with customers’ business requirements 4. Monitor customer support for technical solutions proposed throughout the sales process, and alert the sales and account teams to potential risks of deal closure. 5. Configure and install various telephony devices and services (e.g., phones, switches, gateways, video endpoints) 6. Perform telephony maintenance and system upgrades including service packs, patches, hotfixes and security configurations. 7. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. 8. Select and implements security tools, policies, and procedures in conjunction with the customer company’s security team using wide latitude for independent judgement. 9. Build support documentation, for CUCM, CUC, UCCX, Solarwind, ISE, and COAS systems, provides set-up and continual maintenance of user accounts, security rights assignments, directory structures, etc. according to established IT policy and guidelines. 10. Respond to system outages and assists in team problem triage and remediation of exercise and system outages. 11. Perform activities associated with protection and back of data to ensure backup processes are successfully completed on regular basis. 12. Provide daily administrations, configuration, and maintenance of the VoIP infrastructure of customer voice over IP environment and software application. Show less

    • Bangladesh
    • Food and Beverage Services
    • 700 & Above Employee
    • Assistant Manager Management Information System
      • Oct 2014 - Jun 2015

      Job Description: 1. Consult with stakeholders to classify and document requirements as well as analyze backup, recovery and data protection requirement of different application platform within the organization based on business SLA and regulatory compliance requirement. 2. Analyze and streamline Consolidated Backup Policy for audit reference to assess quality assurance practices, software products and information systems. 3. Design and deploy the central and interconnecting active devices like core router, core switch and ensure network protection of all business-critical clients and zones. 4. Accountable to define the IT technology strategy and roadmap on same to support the digitized client’s journey. 5. Design, develop, integrate and implement information systems business solutions, and provide advice on information systems strategy, policy, management, security and service delivery. 6. Prepare data restore run book of backed up data maintaining service level agreement and consult recover workflow of protected applications or databases like Microsoft Exchange, Oracle, Microsoft SQL. 7. Administer storage area network infrastructure of SAN switches, Unix (HP-UX), Linux based server systems and provision Linux based server infrastructure conforming the organizational guideline. 8. Perform advanced installations and configurations of the Voice over Internet Protocol (VoIP) enclave. 9. Configure and install various telephony devices and services (e.g., phones, switches, gateways, video endpoints) 10. Maintain close relations with local vendor/support partner to ensure the business processes are continuously and adequately being supported and developed by the concern team. 11. Design and monitor systems security with clients to identify and document requirements, evaluate physical and technical security risks to data, software,C and hardware for telecommunication as well as IT equipment. Show less

    • Bangladesh
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Engineer (Technology Division)
      • May 2012 - Sep 2014

      Job Description: 1. Provide solution to the clients to identify their information systems solution requirements and make documentation for implementing the project. 2. Identify the opportunities for the new products, services & applications in the existing accounts for additional revenues. 3. Team member of the team, which is responsible for the core routing network of Ranks ITT Ltd, including MPLS implementation and a broad radio spectrum network of core technologies across load balancing, network segmentation and performance management, Traffic Engineering and quality of service. 4. Integration & Implementation of technical solution to ensure client's uninterrupted data service using E1 backbone interfacing, CISCO & Mikrotik router & switches and Motorola Canopy radio. 5. Provide proper guidance to clients to identify and minimize network security bridges so that they can keep their datacenter free from any kind of network attack. Show less

Education

  • Jahangirnagar University
    Master's degree, Computer Science
    2016 - 2017
  • Khulna University
    B. Sc. Eng, Electrical, Electronics and Communications Engineering
    2007 - 2012
  • Cantt. Public School & College, Saidpur
    Higher School Certificate, Science
    2004 - 2006
  • Cantt. Public School & College, Saidpur
    Secondary School Certificate, Science
    2002 - 2004

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