National Sales Manager

• Apr 2023 - Present

Sr. Manager Sales & Customer Retention - India

• May 2022 - Present

Regional Sales Manager

• Sep 2016 - Present

Customer Retention Manager & Business Development Manager

• Sep 2016 - Present

Territory Sales Manager

• Apr 2011 - Aug 2016

• Promote direct sales by lead generation, opportunity conversion, nurturing, and tracking • Convert leads to sales and report on lead status (Resellers/Distributors) • Provide superior customer service by responding to product and service inquiries and issues and establishing strong relationships with customers • Follow up on requests for quotations, and lead times from customers, agents and contractors • Focus on developing business through effective targeting of Accounts and conversion to leads • Understand target customer organizations’ underlying business pains, and propose & win appropriate solutions through Value Selling • Generate, Manage and Monitor Sales Pipeline effectively using CRM • Build pipeline including lead follow up and outbound calls • Manage a prospecting pipeline within the sales database and maintain accurate information about prospects, and their companies • Update on a timely basis CRM system with accurate customer and pipeline information. • Coordinate partner training quarterly to provide technology updates • Lead periodic review with partner team for the partner driven opportunities • Arrange customer meeting for the Demo with Presales team Show less

Sr. Customer Care Executive

• Aug 2008 - Dec 2010

• Contact customers, collect orders and place customer orders in computer software System • Retain Customers by establishing relationships and solving customer queries • Handle & monitor team performance • Provide customer with up to date information on products offered and services • Manage team as a Profit Center with total responsibility for sales and marketing • Trained New Hires to maximize the business position • Provide daily dashboard on key business metrics • Contact customers, collect orders and place customer orders in computer software System • Retain Customers by establishing relationships and solving customer queries • Handle & monitor team performance • Provide customer with up to date information on products offered and services • Manage team as a Profit Center with total responsibility for sales and marketing • Trained New Hires to maximize the business position • Provide daily dashboard on key business metrics