Experience

Four Fountains De-Stress Spa - Indiranagar

• India
• Hospitality
• 1 - 100 Employee

• Manager

  • Jun 2022 - Present

• Manager

  • Jun 2022 - Present

• Assistant Manager

  • Sep 2021 - Present



Four Fountains De-Stress Spa,sadashivanagar / Ayurvydya clinic

• Sadashivnagar

• Assistant Manager

  • May 2017 - Nov 2020

  Responsibilities Includes:- 1. Follow Standard Operating Procedures laid down for the Front Desk for Four Fountains De-Stress Spa a) Engage with guests on a regular basis and build a relationship with them b) Attend to phone calls and take appointments c) Be conversant with all the therapies and provide information about the same to the guests d) Selling of gift vouchers and memberships to the guests e) Ensure that the cash bill is maintained in a secure manner and maintain accounts for the spa f) Seek feedback from guests about their experience g) Control costs by following laid-down procedure 2. Ensure high levels of guest satisfaction a) Maintain high levels of hygiene and cleanliness with the help of the housekeeping staff b) Deliver high quality & personalized service to the guests with the help of the therapists at the spa. c) Ensure adherence to all standard operating procedures d) Handle any guest grievances and bring it to the Center Manager’s notice immediately 3. Maintain the reception area in an effective manner 4. Maintain inventory of all materials in the spa as well as salon and ensure there is no pilferage or wastage.



Rajesh Shetiah Consultant Pvt Ltd

• Hulimavu

• Telesales Executive

  • Nov 2015 - Apr 2017

  Responsibilities Includes:- Promote the various services offered by the company in the education sector Working knowledge of computer, Internet Excellent communication Lead Generation, Pitching, Explaining Products Sending mail - keeping Track of all leads- Convincing leads Sourcing profiles from Naukri.com, Scheduling interviews and tracking candidates till joining with the clients. Coordinating with HR Manager and with the candidates for overall process. Responsibilities Includes:- Promote the various services offered by the company in the education sector Working knowledge of computer, Internet Excellent communication Lead Generation, Pitching, Explaining Products Sending mail - keeping Track of all leads- Convincing leads Sourcing profiles from Naukri.com, Scheduling interviews and tracking candidates till joining with the clients. Coordinating with HR Manager and with the candidates for overall process.



Locus IT Services Pvt. Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Executive-front Office & Admin

  • Oct 2012 - Jul 2013

  * Receive, direct and relay telephone messages and fax messages * Pick up and deliver the mail * Assist in the planning and preparation of meetings, conferences * Maintain an adequate inventory of office supplies * Respond to public inquiries * Develop and maintain a current and accurate filing system * Coordinate the repair and maintenance of office equipment * Support the staff members * Perform other related duties as required * Travel arrangements & Hotel Bookings for Directors and other Clients. * Drafting letters, handling incoming and outgoing correspondences. * Complete Office maintenance, Administration work *Coordinating with HR-Manager and Sr.Training Coordinator.