Kavitha Balasenthil

Technical Analyst at Stoics IT Solutions & Services Ltd
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Chennai, Tamil Nadu, India, IN

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5.0

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Shivkumar Jagannath

I have known Kavitha when she was part of the team at Zylog; Her contribution to the organization has been well appreciated. She is very meticulous and diligent and her work doesnt need much review. She is a quick learner and has a very pleasing personality. She will be an asset to any organization that she is associated with. I wish her the best in all her future endeavors.

Karthick Thangavel

Kavitha was outstanding and hard worker....handled the assignments with great attitude....

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Experience

    • Cyprus
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Technical Analyst
      • Sep 2022 - Present
    • India
    • Legal Services
    • 1 - 100 Employee
    • MarCom - Creator of Opportunities at Selvam and Selvam
      • Jun 2012 - May 2021

      • Managed the expenses and revenues to constraint the budget • Timely monitoring of various performance metrics covering Profitability and Cash flow • Review of monthly flash submissions and analysis of variances • Timely inputs of Key Insights concerning revenues and profitability from the analytic tools • Present a review of the finance requirements and financial status of the firm • Performed other essential tasks as required • Managed the expenses and revenues to constraint the budget • Timely monitoring of various performance metrics covering Profitability and Cash flow • Review of monthly flash submissions and analysis of variances • Timely inputs of Key Insights concerning revenues and profitability from the analytic tools • Present a review of the finance requirements and financial status of the firm • Performed other essential tasks as required

    • India
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Senior Analyst - Service Assurance
      • Jan 2010 - May 2012

      • Provide various Reports to the management as per the requirement • Audit and Focus on reducing cost of operation against the budget • Monitored the Vendor performance against the KRA and KPI and reviewing weekly/monthly basis and provide progress to the management • Responsible for planning, conducting and supervising information systems assignments • Responsibilities for review and evaluation of current and future work progress with senior management team • Look after the Database Management Software and giving support to the employees using the software • Played a major role in implementing strategic solutions as a part of Customer Relationship Management • Provide the analysis on network and manpower planning • Conducted performance appraisals to ensure effective motivation of the team members • Identify potential areas for grooming Team members through regular assessments & monitoring • Planned the staffing structure in the future course on the projections given • Ensured that the quality and services parameters are met at all levels Show less

    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Support Executive
      • Aug 2006 - Jan 2010

      • Resolves in-depth queries in a methodical manner independently to find appropriate resolutions efficiencies and high level of quality • Troubleshot a wide range of technical support issues and connectivity problems such as connection speed, connection quality, e-mail configuration, and loss of synchronization • Troubleshooting and configuring popular email clients • Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner • Database management and maintaining up-to-date records • Generated monthly progress reports to Department of Telecom and to Telecom Regulation Authority of India Show less

Education

  • RVS College of Engineering
    Bachelor of Engineering (BE), Electronics and Communications Engineering

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