Supply Chain Planner

• Mar 2023 - Present

Supply Chain Coordinator

• Mar 2021 - Mar 2023

Customer Advisor

• May 2020 - Mar 2021

Trainee digital marketing executive

• Apr 2019 - Sep 2019

- Conducting On-page SEO - Developing site content - Conduction Off-page SEO - Creating reports to customer and explaining the improvement and performance of the website, SEO-wise. - Managing customer social media accounts of customers - Conducting On-page SEO - Developing site content - Conduction Off-page SEO - Creating reports to customer and explaining the improvement and performance of the website, SEO-wise. - Managing customer social media accounts of customers

Dispatcher

• Oct 2018 - Mar 2019

- Managing Call Center . - Managing the delivery force, including delivery riders . - Overviewing if orders are sent on promised time and dates. - Managing of Petty cash - Overlooking on major customer complains - Overlooking Call center and Delivery force complains - Responsible of daily sales - Directly reporting to Day operations manager and Night shift manager - Managing Call Center . - Managing the delivery force, including delivery riders . - Overviewing if orders are sent on promised time and dates. - Managing of Petty cash - Overlooking on major customer complains - Overlooking Call center and Delivery force complains - Responsible of daily sales - Directly reporting to Day operations manager and Night shift manager

Call Center Representative

• Oct 2017 - Oct 2018

- Responsible for customer satisfaction - Handling customer complains and resolving complains - Handling 3rd party customers - Responsible for customer satisfaction - Handling customer complains and resolving complains - Handling 3rd party customers

Volunteer

• Nov 2017 - Nov 2017

- Helping everyone to run the event smoothly - Helping with different kind of daily activities and meetings held - Helping everyone to run the event smoothly - Helping with different kind of daily activities and meetings held