Commercial Credit & Risk Intern

• Jan 2023 - Present

Guest Experience Associate

• Oct 2019 - Nov 2022

As a guest experience representative, my responsibilities included selling gift cards and giving directions to guests at our information desks. We also had a number of services we offered such as parcel check and wheelchair service. Additionally, I was tasked with restocking our service desks with packaging materials to ensure the team had smooth operations throughout the day. During the pandemic, our team was tasked with monitoring and controlling capacity inside the mall when mandates were in place. I also assisted our management team with daily sales reconciliations to ensure our accounts were balanced at the end of the day. Show less

Finance Officer

• Oct 2019 - Jan 2021

As a finance coordinator under the non-profit organization, Varman’s Smile Foundation, I tracked purchases made for organization events to ensure individual team members were reimbursed. We also worked to bring efficient controls to the department to ensure finances could be tracked easily and without error in the future. As a finance coordinator under the non-profit organization, Varman’s Smile Foundation, I tracked purchases made for organization events to ensure individual team members were reimbursed. We also worked to bring efficient controls to the department to ensure finances could be tracked easily and without error in the future.

Call Center Representative

• Jul 2019 - Aug 2019

Our company was contracted by Freedom Mobile to make promotional calls to Freedom customers. Our objective was to move customers from a pre-paid plan over to a pay-after payment plan, in exchange for credit or extra cellular data. Additionally, we assisted customers with other inquiries such as phone contracts and other promotions. Often, customers required assistance switching to a different phone plan or assistance using their device. Our company was contracted by Freedom Mobile to make promotional calls to Freedom customers. Our objective was to move customers from a pre-paid plan over to a pay-after payment plan, in exchange for credit or extra cellular data. Additionally, we assisted customers with other inquiries such as phone contracts and other promotions. Often, customers required assistance switching to a different phone plan or assistance using their device.

Assembly Line Worker

• Jul 2019 - Jul 2019

The company and our team were contracted by Amazon to develop a warehouse and prepare shelving units to store Amazon products while also meeting daily production requirements. The company and our team were contracted by Amazon to develop a warehouse and prepare shelving units to store Amazon products while also meeting daily production requirements.

Carry Out and Guest Services Representative

• Apr 2018 - Aug 2018

My main duties as a Carry Out at Sheridan Nurseries included product inquiries and loading vehicles. Despite not having specialized experience in any specific department, our team familiarized ourselves with all of our products to better satisfy customer needs. We divided responsibilities to ensure the pick-up loop was never crowded and that every customer was able to find what they were looking for. Additionally, I received stock shipments and transferred them to the shop floor. My main duties as a Carry Out at Sheridan Nurseries included product inquiries and loading vehicles. Despite not having specialized experience in any specific department, our team familiarized ourselves with all of our products to better satisfy customer needs. We divided responsibilities to ensure the pick-up loop was never crowded and that every customer was able to find what they were looking for. Additionally, I received stock shipments and transferred them to the shop floor.