Kaustav Nath
Head Customer Relations at Manipal Health Systems- Claim this Profile
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Bio
Anupam Das
Kaustav is very passionate on customer satisfaction. His concept of measuring Customer Satisfaction Index will be helpful to those organisation who are in service industry. I wish him all the best. Thanks and regards, Anupam 9880010858
Anupam Das
Kaustav is very passionate on customer satisfaction. His concept of measuring Customer Satisfaction Index will be helpful to those organisation who are in service industry. I wish him all the best. Thanks and regards, Anupam 9880010858
Anupam Das
Kaustav is very passionate on customer satisfaction. His concept of measuring Customer Satisfaction Index will be helpful to those organisation who are in service industry. I wish him all the best. Thanks and regards, Anupam 9880010858
Anupam Das
Kaustav is very passionate on customer satisfaction. His concept of measuring Customer Satisfaction Index will be helpful to those organisation who are in service industry. I wish him all the best. Thanks and regards, Anupam 9880010858
Experience
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Head Customer Relations
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Kingfisher Airlines
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India
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Airlines and Aviation
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700 & Above Employee
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Airport Manager
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May 2005 - Jun 2008
Position Descriptions * Formulation of SOPs. * Frontline Customer Interaction * Hardcore Operations handling * Author of ISO Manual for Guest Services * Liaison with all Govt. agencies and statutory bodies * Implementer of Crisis Management Position Descriptions * Formulation of SOPs. * Frontline Customer Interaction * Hardcore Operations handling * Author of ISO Manual for Guest Services * Liaison with all Govt. agencies and statutory bodies * Implementer of Crisis Management
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Education
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1990 - 1992
Kolkata University
B.COM, Accounts
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