Advisory Board Member

• Sep 2022 - Present

Vice President, Enterprise Programs, Transformation Management

• Aug 2021 - Present

Global mandate for leading Mission Critical Cross Company Transformation & Strategic Initiatives in support of company's growth imperative. My charter also includes New Market Expansion, Product and Technology Launch, M&A Integration Management. Global mandate for leading Mission Critical Cross Company Transformation & Strategic Initiatives in support of company's growth imperative. My charter also includes New Market Expansion, Product and Technology Launch, M&A Integration Management.

Senior Director, Product Operations & Technical Program Management

• Jun 2020 - Jul 2021

Planning, Roadmap, Program Management & Engineering Operational Excellence. Fiscal Planning across engineering org. Operating Model for driving cross team synergies. Planning, Roadmap, Program Management & Engineering Operational Excellence. Fiscal Planning across engineering org. Operating Model for driving cross team synergies.

Chief of Staff | Senior Director, Business Operations, Planning & Program Management

• Feb 2018 - Jun 2020

Strategy & Business Operations: Alignment of Strategy to Initiatives & Priorities. Fiscal Planning, Spend Analysis, Budget Management, Tools & Technology Strategy. Executive Team Rhythm of Business. Portfolio Leadership: Accountable for practice maturity, along with successful delivery of Scorecard/KPI for a portfolio of 120+ Initiatives. Build ROI model in order to drive Planning/Prioritization and Roadmap. App Rationalization: Built cost optimization model in order to reduce OPEX spend. Assessment of Application Landscape based of Capabilities, Vendor spend, Usage, etc. Resulted in savings north of $4M. Business Insights: Proactive data driven insights/visualization across Portfolio Management, Agile Maturity, Production Quality, Operations Health, Vendor management & Contract Renewals, Spend/Budget Assessment [OPEX & CAPEX]. Capability Model: Construct for defining & measuring Capabilities & Business Value across the value chain in terms of Revenue Enablement, Operational Efficiencies & OPEX Savings. Agile Transformation: Stewardship towards driving maturity across product-based Scrum/Agile model. Vendor Management: Contract Renewals & Negotiations, Support Vendor Transition. Show less

Program Director, Strategy, Planning, Program Management

• Nov 2012 - Feb 2018

Strategic Planning: Drive roadmap & strategic planning process for $300M business transformation effort focused on driving efficiencies across order to cash, operating models & business policies. Drive executive alignment on Roadmap Priorities. Define Charter & Business targets, Manage Backlog & Prioritization. Business Strategy: Drive forward looking strategy on Channel & Partner Ecosystem around Efficiencies and Operating Model, Capability Maturity, Partner Incentives & Associated Behaviors. Unification of Partner Experience across Multiple Platforms, Programs & Capabilities. Due diligence/study on Partner Compensation, Program Design & Compete Analysis. BI/Analytics: Business owner for BI/Analytics Charter for tracking a Companywide Commerce/Transformation Initiative. Define Business Needs, KPI’s and instrumentation for measuring success. Delivery Management: Responsible for successful delivery of MSFT Technologies along w/ Financials, Governance & Client Relationship. Product/Service Launch: Established PMO (Delivery Excellence). Managed Portfolio of Product & Online Service Launch’s & Releases. Show less

Director, Program Management

• Apr 2011 - Nov 2012

Solutions Delivery Principal: Provide Leadership oversight for projects to ensure they are on track and on budget, and customer expectations are exceeded. Responsible for delivery of the over-all end to end Solution Implementation. Accountable for Requirements, Design, Build, Test and Full Life Cycle Implementation of the Technical Solution in all production and non-production environments. Managed and Mentored Technical, Solutions and Professional Services team, SLA’s, Contractual Requirements, Vendor Management, Client Relationship Management. As a Delivery Leader, also helped define Program Management & Delivery Methodology, Lead Business Process Requirements Sessions while working in a highly matrixed organization. Smart Grid Solutions: As a thought leader, help define key solution offerings and delivery framework for Smart Grid Programs/Projects, while understanding the solution architecture and landscape. This entails working closely with key SME’s from different product and engineering groups in order to identify leading industry trends in the areas of technology & business transformation. Drive pre-sales due-diligence and quals, operational efficiency and implementation of enterprise applications (including Salesforce.com) globally. Show less

Consultant to Senior Manager, Global Program Management & Portfolio Delivery

• Jun 2000 - Apr 2011

Program/Portfolio Manager: Managed a portfolio of Strategic Enterprise Application Development & Implementation Projects. Accountable for overall Portfolio Delivery and Meeting/Exceeding SLA’s. Worked in a highly matrixed Global Staffing/Delivery Model. Managed a global team of PM’s, BA's, Testers, Change Practitioners (including vendor teams). Led Intake Process, Business Case, ROM/Effort Estimates based on Project Size & Complexity, Staffing/Capacity Management. PMO Leader: Successfully implemented and managed PMO at multiple client sites. Led Institutionalization & Adoption of PM Best Practices. Developed PM Governance and Controls Framework. Project Management Tool roll-out (Niku Clarity, Primavera). Trained teams on PM Tools, Processes and Methodologies (SDLC, PMBOK, Agile). Senior Project Manager: Successfully implemented multiple large scale Global Enterprise IT Projects (including SAP EDI). Teams consisted of both On-shore & Off-shore staff. Responsibilities ranged from managing project schedule/budget, facilitate Requirements & Design Workshops, Managed KPI’s and SLA’s, Contracts & Milestones Deliverables. Received recognition from the Global Client Director for exceeding project expectations. Delivery Leader – Smart Energy (IoT): Successfully managed large scale technology implementations for Smart Meter/Smart Grid Projects. Helped define Business Processes, Operational Reporting (KPI’s), Project Management & Delivery Framework, Led Cross Functional Work Stream's with representations from Business, IT & Vendors. SME & Delivery Lead for new Business Development Opportunities within NA & EU. Successfully led field pilots/trials for multiple Technology Vendors. Received recognitions from Senior Client Leadership for going above and beyond, plus successful delivery. Business Development: Define delivery framework and methodology, staffing model and, help define solutions in response to RFP’s and RFI’s for the NA & EU market, present in orals. Show less