Kaushala (Kaushi) Bandara
Senior Customer Champion (Premier Support Team) at Zapier- Claim this Profile
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Bio
Experience
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Zapier
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United States
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Software Development
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700 & Above Employee
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Senior Customer Champion (Premier Support Team)
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Nov 2019 - Present
• Strengthen relationships with high-value customers by providing outstanding service and product assistance. • Serve as the liaison between support and engineering team whose responsible for the build and maintenance of Zapier-owned app integrations. • Collaborate with engineering teams during platform incidents to keep customers well informed about when services will resume (communications lead). • Strengthen relationships with high-value customers by providing outstanding service and product assistance. • Serve as the liaison between support and engineering team whose responsible for the build and maintenance of Zapier-owned app integrations. • Collaborate with engineering teams during platform incidents to keep customers well informed about when services will resume (communications lead).
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Education
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2006 - 2012
University of Victoria
Doctor of Philosophy (PhD), Astronomy and Astrophysics -
2002 - 2006
University of Toronto
Bachelor of Science (BSc), Astronomy and Astrophysics -
2004 - 2005
University of St. Andrews
Astronomy and Astrophysics
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