Experience

Deal City

• Kenya
• Advertising Services
• 1 - 100 Employee

• Managing Director

  • Jan 2021 - Present

  • Give strategic advice and report results and findings to CEO and board members.• Keep all relevant stakeholders informed of developments online with company’s objectives.• Manage resources, including the attracting, hiring and retention of personnel.• Ensure employees move in the same strategic direction to achieve its mission.• Create and report on business plans, monitoring its efficacy and progress.• Remain close to all stakeholders including the CEO and board members, staff, clients, key-decision makers and external service suppliers.• Research and implement new initiatives to drive revenue, lower operating costs while maintain quality products that are competitive, all while delivery excellent customer support.• Continuous monitoring of the annual budget and ensure that revenue/sales targets are met.• Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services to increase sales.• Manage key personnel, clients and service providers.• Maintain the quality of products, services, customer support and level of service inline with service level agreements and other retention strategies.• Promote the wellness of staff and implementing policies inline with labor legislation and health and safety guidelines to create a diverse and positive working environment.• Preparation of annual reports and attending at board meetings. Show less

• Chief Operations Officer

  • Aug 2018 - Jan 2021

  • Designing and implementing business operations• Establishing policies that promote company culture and vision• Overseeing operations of the company and the work of executives



Adventist University of Africa

• Assistant Registrar

  • Feb 2013 - Jul 2018

  • Perform all duties related to specialization (i.e. Graduation and Transcripts, Enrollment Reporting and Student Relations, Petitions and Appeals).• Exercise independent judgment in addressing the daily concerns of staff, students, and faculty according to area of specialization.• Observe and evaluate operations, procedures, and activities within area of specialization; recommend improvements and modifications to help maintain smooth operation of daily functions.• Actively participate in the design, implementation, and development of technology related applications that enhance services within area of specialization; identify and troubleshoot IT system related issues that impact student records.• Interpret and effectively communicate regarding the gathering and maintenance of student records in compliance with federal and state regulations, as well as internal policies and practices relates to area of specialization.• Resolve error report resolutions in an efficient manner.• Assist the Registrar in maintaining the integrity of student records that include, but are not limited to, registration, grade processing, graduation, and transcript processing.• Work closely with the Finance Department within area of specialization.• Assist Institutional Research department in an efficient manner regarding information related to area of specialization.• Assist other College staff and faculty as needed with various matters within area of specialization.• Maintain productive relationship and provide assistance in a variety of customer service and advisement functions to students, internal departments, external agencies, and community members. • Serve as the liaison to internal and external stakeholders related to area of specialization.• Comply with all Commission for University Education within area of specialization.• Provide service excellence through courteous, informed, accessible, and professional engagement.• Perform other duties as assigned. Show less

• Information Communication Technology support Assistant

  • Jul 2012 - Feb 2013



East-Central Africa Division of Seventh Day Adventists

• Information Communication Technology Department Intern

  • Jun 2009 - Aug 2009



Trans-World Radio

• volunteer

  • Oct 2008 - Dec 2008