Kathleen Yvonne Lim

Customer Service Specialist at TwinklingTree
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Contact Information
us****@****om
(386) 825-5501
Location
Davao, Davao Region, Philippines, PH

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Bio

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Experience

  • TwinklingTree
    • Australia
    • Retail Furniture and Home Furnishings
    • 1 - 100 Employee
    • Customer Service Specialist
      • Dec 2022 - Present
  • MeUndies
    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Quality Assurance Specialist
      • Mar 2021 - Dec 2022

      - Monitors the quality of a team of 11-13 customer service representatives daily- Evaluates Product Moderation Specialists and Social Media CSRs

    • Social CSR
      • Oct 2020 - Mar 2021

      Handles customer inquiries and complaints through Facebook, Twitter, Instagram, and Reddit.

    • Customer Service Representative
      • Aug 2019 - Oct 2020

      Provided email, chat, and phone support

Education

  • University of Mindanao
    Bachelor of Science Major in Accountancy, Accounting and Finance
    2018 - 2019
  • University of the Immaculate Conception
    Bachelor of Science Major in Accountancy, Accounting and Finance
    2016 - 2017

Community

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