Katy Westphal

Service Desk Technician at Charter Manufacturing
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Contact Information
us****@****om
(386) 825-5501
Location
BE
Languages
  • English -

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Bio

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Credentials

  • HDI Support Center Analyst
    -
    Jul, 2015
    - Nov, 2024

Experience

    • Mining
    • 100 - 200 Employee
    • Service Desk Technician
      • Nov 2010 - Present

      Provide end user technical and troubleshooting support that are in need of computer, hardware and software assistance. Trained in various types on computer issues, ranging from PC Setups to major problems with viruses and system failures. Provide end user technical and troubleshooting support that are in need of computer, hardware and software assistance. Trained in various types on computer issues, ranging from PC Setups to major problems with viruses and system failures.

    • PC Tech
      • Jun 2008 - Nov 2010

      Repaired computers, installed home users DSL internet, setup home users wireless networks, troubhoot printers and WLAN, LAN issues. Repaired computers, installed home users DSL internet, setup home users wireless networks, troubhoot printers and WLAN, LAN issues.

    • CSR
      • Nov 2000 - Jun 2008

      Helped manged the front end cashiers, provided customer service. Resolved customer concerns Helped manged the front end cashiers, provided customer service. Resolved customer concerns

Education

  • Moraine Park Technical College
    Associate's degree, Information Technology
    2005 - 2008
  • Waukesha County Technical College
    Associate's degree, Police Science
    2001 - 2003

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