Experience

MAP Communications

• United States
• Telecommunications
• 200 - 300 Employee

• Senior Payroll Administrator

  • Aug 2016 - Present



USA Living

• Norfolk, VA

• Human Resources Assistant

  • Jul 2014 - Aug 2016

  •Performs customer service functions by answering employee requests and questions. •Conducts benefits enrollment for new employees. • Verifies I-9 documentation and maintains books current. • Submits the online investigation requests and new employee background checks. • Reconciles the benefits statements as back up to Human Resources Coordinator • Performs payroll/benefit-related reconciliations to General Ledger and other accounts. • Conducts audits of various payroll, benefits or other HR programs and recommends any corrective action. • Updates HR spreadsheet with employee change requests and processes paperwork. • Assists with processing of terminations. • Assists with the preparation of the performance review forms. •Assists HR Director with various research projects and/or special projects. •Assists with recruitment and interview process. • Schedules meetings and interviews as requested by HR Director. • Schedules conferences by reserving facilities at local hotels and/or restaurants. • Makes photocopies, faxes documents and performs other clerical functions. • Files papers and documents into appropriate employee files. • Assists or prepares correspondence. • Prepares new employee files. • Processes mail. • Performs other duties as assigned by HR Director. •Tracks FMLA related leaves of absences. •Tracks Worker’s compensation and OSHA related incidents. •Tracked labor law poster changes and compliance with state and federal regulations regarding labor law postings. •Processed COBRA letters sent to terminated employees



Aflac

• United States
• Insurance
• 700 & Above Employee

• Lead Claims/Office Administrator

  • Sep 2012 - Jul 2014

  •Managed recruiting for entire region, made up of 7 districts. •Scheduled appointments with new agents and brokers for Regional Manager. •Assisted policyholders with processing claims and policy cancellations, as well as other customer service issues/questions. •Responsible for InfoGist and Platinum Recruiter and increased recruiting in Region by 50%. •Data entry, answer phones, front desk customer service. •Completed background checks of new agents. •Completed contracting process of new agents. •Assisted in coordinating special events and meetings. •Compiled all reports using excel for Regional Sales Coordinator. •Assisted newly recruited agents in the beginning stages of career. •Tracked Regional Sales Coordinator's as well as multiple sales agent's insurance licenses and renewals by state. •Coordinated biweekly insurance licensing classes. •Scheduled insurance license exams for all new agents. •Completed final interview of new agent recruits and collected final dues for insurance class. •Kept precise records of Regional Manager’s expenses.



Tupperware

• United States
• Retail
• 700 & Above Employee

• Independent Sales Representative

  • Feb 2012 - Jun 2012

  •Self employed. •Gained product knowledge, create and perform product presentations. •Ability to network, set up and schedule in-home product parties for sales. •Sold Tupperware, follow company regulations for distribution, inventory and process, entering sales and maintain receipts. •Self employed. •Gained product knowledge, create and perform product presentations. •Ability to network, set up and schedule in-home product parties for sales. •Sold Tupperware, follow company regulations for distribution, inventory and process, entering sales and maintain receipts.



Robinson Springs United Methodist Church

• Millbrook, AL

• Nursery Coordinator

  • Feb 2012 - Jun 2012

  Responsible for finding and keeping volunteers each Sunday for the church nursery. Responsible for finding and keeping volunteers each Sunday for the church nursery.



Fantail

• Millbrook, Alabama

• Hostess and Cashier

  • Oct 2005 - Jun 2012

  •Collect money from customers for mini storage owned by restaurant. •Participation in the interviewing process of new applicants. •Train and supervise new employees. •Answered phone •Provide customer service. •Handle customer complaints. •Opening and closing business activities, including preparing the money and compiling a nightly deposit. •Collect money from customers for mini storage owned by restaurant. •Participation in the interviewing process of new applicants. •Train and supervise new employees. •Answered phone •Provide customer service. •Handle customer complaints. •Opening and closing business activities, including preparing the money and compiling a nightly deposit.