Katy Stapelmann
Critical Services Dispatcher at Facility Gateway Critical Services- Claim this Profile
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Bio
Credentials
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Data Center Certified Associate
Schneider ElectricFeb, 2020- Nov, 2024
Experience
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Facility Gateway Critical Services
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United States
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Facilities Services
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1 - 100 Employee
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Critical Services Dispatcher
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Feb 2023 - Present
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MA Building Services
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United States
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Facilities Services
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1 - 100 Employee
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Accountant
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Mar 2022 - Mar 2023
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Mid-America Real Estate
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United States
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Leasing Non-residential Real Estate
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100 - 200 Employee
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Accounting Specialist
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Mar 2022 - Feb 2023
Property Accountant for Commercial Real Estate and Accounting Manager for Commercial Building Services. Property Accountant for Commercial Real Estate and Accounting Manager for Commercial Building Services.
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Facility Gateway Critical Services
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United States
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Facilities Services
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1 - 100 Employee
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Critical Services Manager
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Jul 2020 - Feb 2022
Manage all after-hours emergency service of critical equipment including UPS units, generators, and HVAC equipment. Analyze technical information from clients and dispatch appropriate technician from a nation-wide network. Communicate with clients and technicians on equipment status, repairs and maintenance needs, parts procurement, labor estimates, and scheduling of technicians.
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Data Center Operations Analyst
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Apr 2013 - Jul 2020
Analyze data center health and functionality including monitoring all critical equipment such as utility power, generators, UPS (battery backup) units, fire suppression systems, HVAC, and physical security for trends, normal function, abnormalities, and equipment problems which would affect data center operations. Respond to emergency situations by managing emergency service dispatches. Communicate between clients and vendors, providing timely and prioritized updates and resolution of critical facility issues.
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Education
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University of Wisconsin-Whitewater
Bachelor of Business Administration - BBA, Business Administration and Management, General -
Madison Area Technical College
Associate’s Degree, Accounting