Katy Stapelmann

Critical Services Dispatcher at Facility Gateway Critical Services
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Data Center Certified Associate
    Schneider Electric
    Feb, 2020
    - Nov, 2024

Experience

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Critical Services Dispatcher
      • Feb 2023 - Present

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Accountant
      • Mar 2022 - Mar 2023

    • United States
    • Leasing Non-residential Real Estate
    • 100 - 200 Employee
    • Accounting Specialist
      • Mar 2022 - Feb 2023

      Property Accountant for Commercial Real Estate and Accounting Manager for Commercial Building Services. Property Accountant for Commercial Real Estate and Accounting Manager for Commercial Building Services.

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Critical Services Manager
      • Jul 2020 - Feb 2022

      Manage all after-hours emergency service of critical equipment including UPS units, generators, and HVAC equipment. Analyze technical information from clients and dispatch appropriate technician from a nation-wide network. Communicate with clients and technicians on equipment status, repairs and maintenance needs, parts procurement, labor estimates, and scheduling of technicians.

    • Data Center Operations Analyst
      • Apr 2013 - Jul 2020

      Analyze data center health and functionality including monitoring all critical equipment such as utility power, generators, UPS (battery backup) units, fire suppression systems, HVAC, and physical security for trends, normal function, abnormalities, and equipment problems which would affect data center operations. Respond to emergency situations by managing emergency service dispatches. Communicate between clients and vendors, providing timely and prioritized updates and resolution of critical facility issues.

Education

  • University of Wisconsin-Whitewater
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2012 - 2016
  • Madison Area Technical College
    Associate’s Degree, Accounting
    2001 - 2005

Community

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