Experience

nabogo

• Denmark
• Urban Transit Services
• 1 - 100 Employee

• UX Researcher

  • Dec 2022 - Present

• UX & Marketing Specialist

  • May 2022 - Dec 2022

  - User recruitment and retention via e-mail marketing, campaigns and optimizing UX- Manage Customer Support cross borders- UX Research

• Communications Associate

  • Jun 2021 - May 2022

  - Manage communication with our users- Redesign and maintain company website- Manage UI copy for our main digital product



Melumi

• Denmark
• Software Development
• 1 - 100 Employee

• Customer Consultant

  • Mar 2020 - Jun 2021

  - Solved technical customer inquiries - Collaborated with developers on improving UX - Produced written and video product guides - Solved technical customer inquiries - Collaborated with developers on improving UX - Produced written and video product guides



Center for Digital Dannelse

• Denmark
• Professional Training and Coaching
• 1 - 100 Employee

• CX Consultant

  • Nov 2019 - Feb 2020

  Hired for a CX project to optimize the content and strategy of their main digital product. - Identify the customers' needs, pain points and concerns about the product - Modernize the UI copy - Relaunch the product and present strategy for going forward Hired for a CX project to optimize the content and strategy of their main digital product. - Identify the customers' needs, pain points and concerns about the product - Modernize the UI copy - Relaunch the product and present strategy for going forward



Richmond Vale Academy

• Saint Vincent and the Grenadines
• Civic and Social Organizations
• 1 - 100 Employee

• Voluntary Work

  • Jul 2018 - Dec 2018

  As an extension of my master's degree in Social Entrepreneurship and Management, I completed a 6-month program on permaculture and sustainable solutions to climate change. As an extension of my master's degree in Social Entrepreneurship and Management, I completed a 6-month program on permaculture and sustainable solutions to climate change.



Enyday

• Denmark
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• PA & Marketing Assistant

  • Feb 2018 - Jul 2018

  - Developed proposals for pre-launch marketing and branding - Assisted in launching the website - Market research and sales presentations - Developed proposals for pre-launch marketing and branding - Assisted in launching the website - Market research and sales presentations



Kofoeds Skole

• Denmark
• Civic and Social Organizations
• 1 - 100 Employee

• Project & Marketing Assistant

  • Aug 2017 - Feb 2018

  - Assisted in developing, launching and evaluating a project for socially marginalized youth - Worked closely with the Communications Department on social media campaigns - Planned and held several events to market the project and organization - Assisted in developing, launching and evaluating a project for socially marginalized youth - Worked closely with the Communications Department on social media campaigns - Planned and held several events to market the project and organization



KEA - Københavns Erhvervsakademi

• Denmark
• Higher Education
• 500 - 600 Employee

• Community Manager

  • Feb 2017 - Jun 2017

  - Recruitted and motivated 100 international students for a Copenhagen Fashion Summit workshop - Wrote press releases and managed social media channels - Developed educational material for the workshop - Recruitted and motivated 100 international students for a Copenhagen Fashion Summit workshop - Wrote press releases and managed social media channels - Developed educational material for the workshop



Private company

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• ABA Trainer

  • Sep 2015 - Sep 2016

  Applied Behavior Analysis (ABA) trainer for a 5 y/o boy with autism. ABA is a form of therapy meant to help: - Increase language, communication and social skills - Improve focus, attention and motor skills - Increase overall childhood development through positive reinforcement Applied Behavior Analysis (ABA) trainer for a 5 y/o boy with autism. ABA is a form of therapy meant to help: - Increase language, communication and social skills - Improve focus, attention and motor skills - Increase overall childhood development through positive reinforcement



REKOM Group A/S

• Denmark
• Entertainment Providers
• 500 - 600 Employee

• Bartender & Marketing Associate

  • Sep 2013 - Mar 2015

  - Bartender on Comedy Nights at 'Den Glade Gris' - Launched and managed the bar's Instagram page - Created newsletter campaigns - Bartender on Comedy Nights at 'Den Glade Gris' - Launched and managed the bar's Instagram page - Created newsletter campaigns