Katsura Haruna

Hotel Manager 副総支配人 at mesm Tokyo, Autograph Collection
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Contact Information
us****@****om
(386) 825-5501
Location
JP
Languages
  • English Full professional proficiency
  • Japanese Native or bilingual proficiency

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Bio

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Credentials

  • Harvard Manage Mentor Certificate of Online Course, Feedback Essentials
    Harvard Business Review
    May, 2017
    - Nov, 2024
  • Starwood Career Regional Program, Executive Track
    Starwood Hotels & Resorts Worldwide, Inc.
    May, 2014
    - Nov, 2024
  • Harvard Manage Mentor Certificate of Online Course, Project Management
    Harvard Business Review
    Dec, 2013
    - Nov, 2024
  • Harvard Manage Mentor Certificate of Online Course, Business Plan Development
    Harvard Business Review
    Nov, 2013
    - Nov, 2024
  • Harvard Manage Mentor Certificate of Online Course, Delegating
    Harvard Business Review
    Nov, 2013
    - Nov, 2024
  • Harvard Manage Mentor Certificate of Online Course, Leading and Motivating
    Harvard Business Review
    Nov, 2013
    - Nov, 2024
  • Harvard Manage Mentor Certificate of Online Course, Budgeting
    Harvard Business Review
    Jul, 2013
    - Nov, 2024

Experience

  • mesm Tokyo, Autograph Collection
    • Japan
    • Hospitality
    • 1 - 100 Employee
    • Hotel Manager 副総支配人
      • Jan 2023 - Present

    • Executive Assistant Manager, Operation 副総支配人
      • Feb 2019 - Dec 2022

      April 2020 Grand Opening of a new born hotel brand by Nihon Hotel (JR East), FC of Marriott International, 265 Rooms, Luxury, Life Style hotel at WATERS Takeshiba, Tokyo, Japan. Four-Star hotel by MICHELIN Guide TOKYO 2021, Five SAKURA Quality hotel by The Third Party Committee of Institute of Tourism Quality Assurance Association October 2022.

  • Moxy Osaka Honmachi モクシー大阪本町
    • Osaka, Osaka, Japan
    • Director Of Operation 運営統括部長
      • Aug 2017 - Jan 2019

      November 2017 Grand Opening of the first Moxy Hotel in Japan, MC of Marriott International, 155 Rooms, Select Service, Life Style hotel in Honmachi, Osaka, Japan. November 2017 Grand Opening of the first Moxy Hotel in Japan, MC of Marriott International, 155 Rooms, Select Service, Life Style hotel in Honmachi, Osaka, Japan.

  • Hyatt Regency Guam ハイアットリージェンシー グアム
    • Tumon, Guam, USA
    • Director Of Rooms 宿泊部長
      • Sep 2016 - Aug 2017

      MC of Hyatt International, 450 Rooms, Luxury, Beach Resort hotel in Tumon, Guam, USA. The top leading luxury hotel in Guam. MC of Hyatt International, 450 Rooms, Luxury, Beach Resort hotel in Tumon, Guam, USA. The top leading luxury hotel in Guam.

  • The Westin Resort Guam ウェスティン リゾート グアム
    • Tumon, Guam, USA
    • Rooms Division Manager 宿泊部支配人
      • Mar 2012 - Aug 2016

      MC of Starwood Hotels and Resorts, 432 Rooms, Upper / Upscale, Beach Resort hotel in Tumon, Guam, USA MC of Starwood Hotels and Resorts, 432 Rooms, Upper / Upscale, Beach Resort hotel in Tumon, Guam, USA

  • The Westin Tokyo ウェスティンホテル東京
    • Japan
    • Hospitality
    • 1 - 100 Employee
    • Service Express Manager サービスエキスプレスマネージャー
      • Jun 2009 - Mar 2012

      Flagship Westin in Japan, MC of Starwood Hotels and Resorts, 438 Rooms, Luxury, City hotel in Ebisu, Tokyo, Japan

    • Assistant Front Office Manager フロント副支配人
      • Feb 2008 - May 2009

    • Service Express Assistant Manger サービスエキスプレスアシスタントマネージャー
      • Nov 2004 - Jan 2008

  • The Westin New York Times Square ウェスティン ニューヨーク タイムズスクエア
    • New York, NY, USA
    • Front Desk Manager フロントデスクマネージャー
      • Sep 2002 - Sep 2004

      Grand Opening of flagship Westin at Times Square, MC of Starwood Hotels and Resorts, 863 Rooms, Upper / Upscale, City hotel in Manhattan, New York, USA Grand Opening of flagship Westin at Times Square, MC of Starwood Hotels and Resorts, 863 Rooms, Upper / Upscale, City hotel in Manhattan, New York, USA

  • The Essex House New York, Westin / St. Regis エセックスハウス ニューヨーク ウェスティン/セントレジス
    • New York, NY, USA
    • Reception Manager レセプションマネージャー
      • Apr 1999 - Sep 2002

      Rebrand Opening of the first Westin in Manhattan, Westin / St. Regis double name in one property, located at 59th street Central Park South looking down Central Park, MC of Starwood Hotels and Resorts, 605 Rooms and 150 Condominiums, Super Luxury, City hotel in Manhattan, New York, USA Rebrand Opening of the first Westin in Manhattan, Westin / St. Regis double name in one property, located at 59th street Central Park South looking down Central Park, MC of Starwood Hotels and Resorts, 605 Rooms and 150 Condominiums, Super Luxury, City hotel in Manhattan, New York, USA

  • Sheraton New York Hotel & Towers シェラトン ニューヨーク
    • New York, NY, USA
    • Guest Service Agent ゲストサービスエージェント
      • Sep 1997 - Mar 1999

      Flagship Sheraton in Manhattan located at north of Times Square, MC of Starwood Hotels and Resorts, 1750 Rooms, Upper / midscale, City hotel in Manhattan, New York, USA Flagship Sheraton in Manhattan located at north of Times Square, MC of Starwood Hotels and Resorts, 1750 Rooms, Upper / midscale, City hotel in Manhattan, New York, USA

  • The Ritz-Carlton New York リッツカールトン ニューヨーク
    • Central Park South, New York, USA
    • Management Intern マネージメントインターン
      • Jun 1996 - Aug 1996

      Quality Management / Human Resources Management Internship, MC of flagship Ritz-Carlton looking down the Central Park from 59th Street, Super Luxury, City Hotel in Manhattan, New York, USA Quality Management / Human Resources Management Internship, MC of flagship Ritz-Carlton looking down the Central Park from 59th Street, Super Luxury, City Hotel in Manhattan, New York, USA

  • Sheraton Grande Tokyo Bay シェラトン東京ベイ
    • Urayasu, Chiba, Japan
    • Banquet / Restaurant / Bar Server 宴会/レストラン/バー スタッフ
      • Aug 1989 - Sep 1994

      Part time FB Server at Upper / Upscale, Official Disney Resort hotel in Urayasu, Chiba, Japan Part time FB Server at Upper / Upscale, Official Disney Resort hotel in Urayasu, Chiba, Japan

Education

  • University of New Haven
    Master of Science - MS ビジネス経営学 ホテル経営専攻 修士, Hotel and Restaurant Management
    1995 - 1997
  • 明海大学
    Bachelor of Arts - BA 外国語学部 英米語学科 学士, English and International Culture
    1989 - 1994

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