Experience

TIVA Building Products

• Canada
• Wholesale Building Materials
• 1 - 100 Employee

• Executive Administrator

  • Oct 2020 - Present

• Office Administrator

  • Jul 2020 - Oct 2020



Pet Valu

• Canada
• Retail
• 700 & Above Employee

• Pet Specialist and Key Holder

  • May 2016 - Jun 2020

  I work with customers to find solutions for their pet-related problems including, but not limited to: developing a diet for pets suffering from weight gain, allergies, and illness, developing a training regimen with tools and treats while teaching proper technique, and developing a proper home environment for cats, dogs, small animals, and exotics.I also speak with sales associates to learn more about products and discuss how best to sell new or improved products to customers. I work with customers to find solutions for their pet-related problems including, but not limited to: developing a diet for pets suffering from weight gain, allergies, and illness, developing a training regimen with tools and treats while teaching proper technique, and developing a proper home environment for cats, dogs, small animals, and exotics.I also speak with sales associates to learn more about products and discuss how best to sell new or improved products to customers.



Pet Culture (owned by PJ's)

• Key Holder and Sales Associate

  • Nov 2014 - May 2016

  Both the customer's and animals' well-being are both a priority. I learned about the retail business, as well as the care of many different kinds of animals.Working with People-tend to the needs of the customer-help customers over the phone-book grooming appointments-answer questions about products-answer questions about animals and animal care-sign people up for the company's e-newsletter-encourage people to use the company's loyalty card-communicate with other store locations owned by PJ's to find products for a customer-opening and closing the store-counting the tills-going to the bank to make change for the tills or to drop off deposits at the end of the dayWorking with Animals-small animal grooming-feeding and watering of different animals (including reptiles)-learning about the unique care of different fish, reptiles, amphibians, birds, small animals, cats, and dogs-putting what I learn about animals into practice through hands-on experience-animal husbandry



Sheridan College

• United States
• Higher Education
• 100 - 200 Employee

• Student

  • Sep 2012 - Sep 2014

  I learned a lot about advertising, marketing, and business ethics here. Best of all, this is where I learned where my passions lie.Sales-working with the consumer's personality type and emotions-finding a solution that works with their price-point-effectively matching a customer with a product that solves their problem-listening to what the customer is looking for-never stop learning; there's never an end to the knowledge that can be gained from continuous learning-learn about your products, your cause, and your customers; customers look for reliable and knowledgeable sources of informationEthics-relationship building-selling by finding solutions for the consumer-honesty; customers look for trustworthy sources of information



Robert Bateman High School

• The Centre

  • 2010 - 2011

  I volunteered in this position for a year before I accepted a paid position. I worked with the students to-enjoy walks indoors or outdoors-help them dress for cold weather-guide them through the halls-accompany them as they wait for the bus-motivate them to solve puzzles-have a fun and safe lunch I volunteered in this position for a year before I accepted a paid position. I worked with the students to-enjoy walks indoors or outdoors-help them dress for cold weather-guide them through the halls-accompany them as they wait for the bus-motivate them to solve puzzles-have a fun and safe lunch