Katrina Manzo
B2B Customer Relationship Manager at FiftyFlowers.com- Claim this Profile
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Bio
Experience
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FiftyFlowers.com
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United States
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Events Services
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1 - 100 Employee
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B2B Customer Relationship Manager
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Jan 2022 - Present
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Manzo General Contracting
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United States
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Facilities Services
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Co-Founder and Vice President
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Dec 2020 - Present
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KBS - Kellermeyer Bergensons Services, LLC
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United States
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Facilities Services
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700 & Above Employee
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Strategic Account Manager
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Sep 2020 - Jan 2022
• Acts as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts • Works closely with multiple functions within the company including field operations, customer service representatives’ team, contract management, finance and accounting and other sales representatives and support teams to strategically manage the customer experience. • Acts as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts • Works closely with multiple functions within the company including field operations, customer service representatives’ team, contract management, finance and accounting and other sales representatives and support teams to strategically manage the customer experience.
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Clearview Cleaning Service
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United States
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Facilities Services
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1 - 100 Employee
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Director Of Business Development
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Aug 2017 - Sep 2020
• Assist and lead the company in acquiring new clients and organically growing current contracts.
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Human Resources Manager
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Jan 2014 - Aug 2017
• Lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
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Panera Bread
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United States
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Restaurants
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700 & Above Employee
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Assistant Store Manager
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Mar 2010 - Dec 2013
• Managed between 25 to 35 employees • Hired, trained, motivated, evaluated, and terminated employees • Responsible for compiling and creating employee’s work schedule • Worked through three promotions from hourly associate, certified trainer, shift supervisor and ended at assistant manager. • Managed between 25 to 35 employees • Hired, trained, motivated, evaluated, and terminated employees • Responsible for compiling and creating employee’s work schedule • Worked through three promotions from hourly associate, certified trainer, shift supervisor and ended at assistant manager.
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InDemand Solution
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Boise, Idaho Area
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Website Designer
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Oct 2007 - Jun 2010
• Helped developed new leads of customers for the company • Created website headers and pages using Fireworks Program • Helped developed new leads of customers for the company • Created website headers and pages using Fireworks Program
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Education
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Columbus State
Business Management