Katrina Kassib

Concierge at Blackberry Farm
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Knoxville Metropolitan Area

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Guest Experience Coordinator
      • Aug 2017 - Present

      Connects with guests and complete pre-arrival emails and to book activities, spa services, and schedule meals. Be the direct point of contact for small leisure groups and provide legendary service to them. Inform guests of special events or activity opportunities during their stay and be able to answer any questions they may have regarding activity details, billing, accommodations, recommendations, and curating specialized excursions for special occasions. Gathers/tracks guest information and preferences by maintaining the guest database. Creates unique memorial experiences for our guests. Reviews guests notes daily and communicates accurate and updated guest information & preferences to the respective team members & departments. Audit activity and spa bookings to ensure accuracy. Show less

Community

You need to have a working account to view this content. Click here to join now