Katrina Henry
Leasing Manager at Tailwind Group, Inc.- Claim this Profile
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Experience
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Tailwind Group, Inc.
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United States
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Real Estate
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1 - 100 Employee
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Leasing Manager
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Mar 2020 - Present
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Express Employment Professionals
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Business Developer
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Dec 2018 - Nov 2019
Responsible for securing new business. This is done by identifying potential business opportunities in the local community and contacting key decision makers everyday, through sales calls, by phone, and in-person. My primary emphasis is on bringing in new business. This is done by qualifying potential business opportunities and contacting key decision makers, through phone and in person sales calls. I am comfortable engaging with business people at all levels and selling critical business services. This requires the ability to use consultative selling techniques (communication skills, questioning, and listening techniques,etc.) and the discipline to be persistent while following a daily and weekly plan and demonstrating the desire and drive to become a top performing sales professional. Show less
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Employment Specialist
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Dec 2016 - Dec 2018
The primary emphasis is on filling job orders and inside sales activities. I exercised discretionary judgment in administering Express systems and procedures in recruiting, hiring, and assigning associates to clients. I built and maintained a strong core of associates with a variety of job skills to be in a position to fill job orders quickly and efficiently in Office Services, Light Industrial, and Professional staffing. This was done by effectively documenting all activities in the automated system, using consultative sales techniques as I persistently made sales contacts, and strong phone and interpersonal skills were essential. Show less
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American Career College
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United States
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Higher Education
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400 - 500 Employee
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Human Resource Assistant
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Dec 2015 - Feb 2016
I coordinated and implemented new hire orientation, including the completion of all new hire paperwork. Entered employee information into Oracle and worked with IT to complete the new hire placement in the system, Updated employee paper files as well as the electronic backups. Received all incoming calls into the HR department and routed them correctly or processed the request. Processed all work verification request and implemented a timely management system. I coordinated and implemented new hire orientation, including the completion of all new hire paperwork. Entered employee information into Oracle and worked with IT to complete the new hire placement in the system, Updated employee paper files as well as the electronic backups. Received all incoming calls into the HR department and routed them correctly or processed the request. Processed all work verification request and implemented a timely management system.
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Eastridge Workforce Solutions
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United States
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Staffing and Recruiting
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500 - 600 Employee
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Customer Service - Contract
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Jun 2015 - Nov 2015
HR recruiting coordinator- working with 6 recruiters and coordinating 30+ candidates weekly. Revised and created employee programs as well as visual presentations. Reception/Customer Service- routing all calls to appropriate department. Handle multiple deadlines across many diverse departments. HR recruiting coordinator- working with 6 recruiters and coordinating 30+ candidates weekly. Revised and created employee programs as well as visual presentations. Reception/Customer Service- routing all calls to appropriate department. Handle multiple deadlines across many diverse departments.
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Foodservice Equipment Agents
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United Kingdom
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Machinery Manufacturing
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Secretary/Customer Service
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Apr 2012 - Dec 2013
Responsible for receiving all customer correspondence while managing multiple deadlines and complex tasks. Clerical and administrative support to office staff (ex: Record keeping, office management, responsibility for material and archives, developed and implemente d paperless filing system).Created numerous marketing tools for online and in field use (ex: product brochures, email blasts, flyers, social networking). Prepared product quotes, coordinated deadlines with customers, evaluated plans and blueprints. Maintained industry specific database including contacts, orders, invoices, commissions, project plans. Show less
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Customer Service Representative
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Oct 2007 - Dec 2011
Developed and implemented employee training focusing on quality assurance, policies and procedures, relationship development and customer service with an emphasis on providing the recipient with the highest quality service. Managed the implementation of multiple policies/procedures that streamlined services and overall improved sales and client retention. Maintained shop website including inventory management, product placement, fulfillment of all orders and troubleshooting site errors. Developed and implemented employee training focusing on quality assurance, policies and procedures, relationship development and customer service with an emphasis on providing the recipient with the highest quality service. Managed the implementation of multiple policies/procedures that streamlined services and overall improved sales and client retention. Maintained shop website including inventory management, product placement, fulfillment of all orders and troubleshooting site errors.
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Education
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Fullerton College
Certificate, Information Technology