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Experience

    • Advertising Services
    • 1 - 100 Employee
    • Account Executive
      • Feb 2021 - Present
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Client Service Representative
      • May 2019 - Apr 2020

      Full-service meeting planner for Speakers Bureau educational lectures. Manages programs to ensure meeting submissions, meeting execution, and post meeting requirements are complaint per clients business rules. Main point of contact for contracted Health Care Providers and Pharmaceutical Representatives. Responsible for key logistics required for each lecture. Such as confirming the speaker, and creating invitations. As well as booking speaker travel, and processing speaker payments. Full-service meeting planner for Speakers Bureau educational lectures. Manages programs to ensure meeting submissions, meeting execution, and post meeting requirements are complaint per clients business rules. Main point of contact for contracted Health Care Providers and Pharmaceutical Representatives. Responsible for key logistics required for each lecture. Such as confirming the speaker, and creating invitations. As well as booking speaker travel, and processing speaker payments.

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Speaker Bureau Coordinator
      • Aug 2016 - Sep 2018

      • Solely coordinated over 500 speaker bureau meetings, adhering to a completely manual process for all logistical tasks; services provided for multiple clients. • Assisted in the creation of SOP’s and SOW’s, for three new clients launching a speaker bureau in 2016 and 2017. • In charge of speaker contracting and closely involved with live speaker trainings; on and off-site. Accountable for management of the registration during speaker trainings, orchestrated the layout of main conference rooms and breakout rooms. Guaranteed contracted bureau speakers return all required documentation for the fiscal year. • Concerted daily and weekly reports for the client, and proactively flagging any data that conflicts with client policies, and/or state and federal regulations. • Aided other speaker bureau teams with daily tasks when needed; filing, printing invites, processing speaker payments, etc. • Lead weekly and bi-weekly calls with clients and multiple GPO vendors to provide program status updates, outstanding logistical needs, and any concerns.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Lead Program Coordinator/ Data Supervisor
      • Dec 2009 - Jan 2016

      Planned several key aspects of over 1,000 meetings. Including confirming venue logistics, ordering AV equipment, and arranging all travel accommodations for over 200 physicians. Managed high volume calls for speaker bureau department registration line and 1-800 lines for CME programs. Supervised all data entry personnel, developed effective training guides for all new hires and delegated day to day responsibilities for data entry staff. Maintained daily compliance reports for the clients; resolved any data inaccuracies. Ensured all post meeting materials received were processed into database system within specified deadlines given by the client. Handled entering over 100,000+ registrants for medical education seminars into database. Knowledgeably informed invited health care providers and various medical professionals of what can be expected during the informative lectures. Analyzed internal reports, related to attendee profile information. Reviewed quality of data and notified data entry personnel of revisions needed. Completing weekly, monthly, and quarterly event details reports submitted directly to the client. For the purpose of guaranteeing yearly budgets are in compliance with client guidelines, along with federal and state regulations; i.e.: Sunshine Act.

    • Leasing Non-residential Real Estate
    • 500 - 600 Employee
    • Customer Service Representative
      • Apr 2007 - Apr 2008

      Handled/ transferred high volume of calls to appropriate management departments and personnel. Routed production materials, mail, and internal documents to respective departments. Addressed and resolved customer complaints involving property tenants. Provided customers with general information concerning store front rentals, promotions, property accessibility, services, and other inquiries. Assisted management in the execution phase of promotional events and additional projects as requested. Drafted and typed correspondence for supervisors. Carried out other basic administrative duties such as filing, copying, and faxing. Operated cash register, in charge of promoting and selling of mall gift cards.

    • Retail Apparel and Fashion
    • 400 - 500 Employee
    • Sales Associate/Inventory Associate
      • Nov 2006 - Jan 2008

Education

  • Farmingdale State College
    Management Technology, Business, Management, Marketing, and Related Support Services
    2003 - 2008
  • Benjamin Banneker Academy for Community Development
    High School, Mass Communication/Media Studies
    1999 - 2003

Community

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