Katrina Fechter
Regional Sales Development Associate at Justworks- Claim this Profile
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Bio
Fatima Duran
It was an absolute pleasure to work with Katrina. She is an incredibly thoughtful team player and contributor. Innately, a self-starter and a natural operator. Katrina understands how to prioritize tasks and consistently delivered them with intention. She always went above and beyond what was asked of her in various roles and constantly sought opportunities to elevate the member experience. Stuf members raved about their interactions with Katrina. She was patient, even-keeled, and courteous, regardless of the challenges she faced. She wore a number of hats at Stuf and was integral to the company's near-perfect customer satisfaction ratings across various platforms. Katrina is kind, honest, and a true joy to work with. As a teammate and human, Katrina earns my highest recommendation.
Deborah Hord
Katrina is a shining example of what a detail-oriented employee should be. In her time at Stuf, I was able to experience her robust work ethic and watched her provide great member experience while simultaneously balancing multiple internships under project management, marketing and business management. She more than adequately prepared me for my role when I joined Stuf, showcasing her leadership abilities during training and beyond. Being imaginative is one of her best qualities, coming up and and implementing ideas for the business which proved valuable and added to our growth. Her other qualities include data analysis, trend forecasting; she was able to recognize trends and put in place key SOPs to predict and prevent future issues saving the company time and money. Can't recommend her highly enough!
Fatima Duran
It was an absolute pleasure to work with Katrina. She is an incredibly thoughtful team player and contributor. Innately, a self-starter and a natural operator. Katrina understands how to prioritize tasks and consistently delivered them with intention. She always went above and beyond what was asked of her in various roles and constantly sought opportunities to elevate the member experience. Stuf members raved about their interactions with Katrina. She was patient, even-keeled, and courteous, regardless of the challenges she faced. She wore a number of hats at Stuf and was integral to the company's near-perfect customer satisfaction ratings across various platforms. Katrina is kind, honest, and a true joy to work with. As a teammate and human, Katrina earns my highest recommendation.
Deborah Hord
Katrina is a shining example of what a detail-oriented employee should be. In her time at Stuf, I was able to experience her robust work ethic and watched her provide great member experience while simultaneously balancing multiple internships under project management, marketing and business management. She more than adequately prepared me for my role when I joined Stuf, showcasing her leadership abilities during training and beyond. Being imaginative is one of her best qualities, coming up and and implementing ideas for the business which proved valuable and added to our growth. Her other qualities include data analysis, trend forecasting; she was able to recognize trends and put in place key SOPs to predict and prevent future issues saving the company time and money. Can't recommend her highly enough!
Fatima Duran
It was an absolute pleasure to work with Katrina. She is an incredibly thoughtful team player and contributor. Innately, a self-starter and a natural operator. Katrina understands how to prioritize tasks and consistently delivered them with intention. She always went above and beyond what was asked of her in various roles and constantly sought opportunities to elevate the member experience. Stuf members raved about their interactions with Katrina. She was patient, even-keeled, and courteous, regardless of the challenges she faced. She wore a number of hats at Stuf and was integral to the company's near-perfect customer satisfaction ratings across various platforms. Katrina is kind, honest, and a true joy to work with. As a teammate and human, Katrina earns my highest recommendation.
Deborah Hord
Katrina is a shining example of what a detail-oriented employee should be. In her time at Stuf, I was able to experience her robust work ethic and watched her provide great member experience while simultaneously balancing multiple internships under project management, marketing and business management. She more than adequately prepared me for my role when I joined Stuf, showcasing her leadership abilities during training and beyond. Being imaginative is one of her best qualities, coming up and and implementing ideas for the business which proved valuable and added to our growth. Her other qualities include data analysis, trend forecasting; she was able to recognize trends and put in place key SOPs to predict and prevent future issues saving the company time and money. Can't recommend her highly enough!
Fatima Duran
It was an absolute pleasure to work with Katrina. She is an incredibly thoughtful team player and contributor. Innately, a self-starter and a natural operator. Katrina understands how to prioritize tasks and consistently delivered them with intention. She always went above and beyond what was asked of her in various roles and constantly sought opportunities to elevate the member experience. Stuf members raved about their interactions with Katrina. She was patient, even-keeled, and courteous, regardless of the challenges she faced. She wore a number of hats at Stuf and was integral to the company's near-perfect customer satisfaction ratings across various platforms. Katrina is kind, honest, and a true joy to work with. As a teammate and human, Katrina earns my highest recommendation.
Deborah Hord
Katrina is a shining example of what a detail-oriented employee should be. In her time at Stuf, I was able to experience her robust work ethic and watched her provide great member experience while simultaneously balancing multiple internships under project management, marketing and business management. She more than adequately prepared me for my role when I joined Stuf, showcasing her leadership abilities during training and beyond. Being imaginative is one of her best qualities, coming up and and implementing ideas for the business which proved valuable and added to our growth. Her other qualities include data analysis, trend forecasting; she was able to recognize trends and put in place key SOPs to predict and prevent future issues saving the company time and money. Can't recommend her highly enough!
Experience
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Justworks
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United States
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Human Resources Services
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700 & Above Employee
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Regional Sales Development Associate
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Dec 2022 - Present
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Sales Development Associate
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Oct 2022 - Present
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Professional Appearances Inc
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United States
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Retail
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Bank Liaison
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Dec 2021 - Oct 2022
- Generated Excel reports to identify trend analysis of housing market inventory in fluctuation with win-loss ratio - Centralized operating procedures through management software that improved accuracy and efficiency - Resolved an average of 100+ inquiries weekly serving as primary liaison between attorney and lender - Increased foreclosure bids won under contract by 13% and identified $60K gain on potential sale through conducting research on third-party bidders and competition - Generated Excel reports to identify trend analysis of housing market inventory in fluctuation with win-loss ratio - Centralized operating procedures through management software that improved accuracy and efficiency - Resolved an average of 100+ inquiries weekly serving as primary liaison between attorney and lender - Increased foreclosure bids won under contract by 13% and identified $60K gain on potential sale through conducting research on third-party bidders and competition
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Stuf
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United States
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Consumer Services
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1 - 100 Employee
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Member Experience Associate
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May 2020 - May 2022
- Specialized in lead generation, both inbound and outbound, serving as first point of contact with potential new members - Developed and implemented sales and marketing strategies which grew annual recuring revenue by 10x over 12 months, utilizing Salesforce to create reports & track daily activity - Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success - Identified material requirements and created processes, hospitality standards, and tracking tools which increased customer ticket resolution by 58% - Selected distribution channels, including B2B and B2C channel development - Reduced operating expenses by 9% after evaluating location performance across the entire stabilized portfolio - Oversaw all special projects on behalf of the CEO and General Management Show less
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Marketing and Strategy Intern
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Jan 2021 - May 2021
- Implemented brand awareness campaigns through field marketing initiatives that reached 25k+ people in 7 markets- Collaborated with team members to generate customized pricing structures and promotional membership terms- Strengthened online presence by creating social media accounts, and increasing customer web engagement by 99%- Launched the Stuf mobile app and oversaw customer onboarding to deliver an end-to-end customer experience- Launched new email marketing campaigns to drive customer retention which increased click-through rate by 80%- Analyzed weekly sales reports to understand pain points, identify opportunities and risk, and develop experiments and action plans which increased presales by 30% - Diligence in preserving the link between client and company and ability to provide high quality customer relations solutionsearned promotion to Member Experience Associate Show less
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Michael Kors
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Retail Sales Manager
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Jul 2015 - Oct 2020
- Balanced cash register and handled over $2000 in daily cash transactions - Motivated sales team of 8 to consistently exceed sales goal volumes and increased store revenue by 40% - Performed floor sets including restocking, price markdowns, inventory controls, and merchandising - Formed personal connections with clients to effectively communicate information on product quality, value, and style - Balanced cash register and handled over $2000 in daily cash transactions - Motivated sales team of 8 to consistently exceed sales goal volumes and increased store revenue by 40% - Performed floor sets including restocking, price markdowns, inventory controls, and merchandising - Formed personal connections with clients to effectively communicate information on product quality, value, and style
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Education
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2019 - 2022
LIM College
Bachelor of Business Administration - BBA, Marketing
Community
