Experience

Hotel Planner

• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Mar 2022 - Present



EMERGE BPO SERVICES PRIVATE LIMITED

• India
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2020 - Jul 2020

  I was responsible for Assisting 80+ customers per day, providing solutions in a polite manner listening to ensure customer retention i was answering incoming calls resolving customer complaints, and placing customer orders in the computer system. I was responsible for Assisting 80+ customers per day, providing solutions in a polite manner listening to ensure customer retention i was answering incoming calls resolving customer complaints, and placing customer orders in the computer system.



Circle K

• Retail
• 700 & Above Employee

• Customer Service Associate

  • Sep 2018 - Dec 2019



Republic Services

• United States
• Environmental Services
• 700 & Above Employee

• Call Center Agent

  • Jul 2017 - Mar 2019

  I was responsible for Assisting 50+ customers per day, providing solutions in a polite manner listening to ensure customer retention I was answering incoming calls and responding to customers' emails resolving customer complaints Selling products, and placing customer orders in the computer system. I was responsible for Assisting 50+ customers per day, providing solutions in a polite manner listening to ensure customer retention I was answering incoming calls and responding to customers' emails resolving customer complaints Selling products, and placing customer orders in the computer system.



Private contractor

• Personal Assistant

  • May 2018 - Aug 2018

  I was responsible for Managing filing systems Recording information as needed Greeting clients and visitors as needed Updating paperwork, maintaining documents, and word processing. I was responsible for Managing filing systems Recording information as needed Greeting clients and visitors as needed Updating paperwork, maintaining documents, and word processing.



W Hotels

• Hospitality
• 700 & Above Employee

• Room Service Order Taker

  • Feb 2017 - Jul 2017

  I was responsible for coordinating all service requirements addressed to the Room Service department, Primarily responsible for guest orders from room or pool area via phone or any other ordering devices like mobile apps, TV, etc. Also punches the food and beverage orders onto the Point of Sales systems like Micros POS. He/she should also coordinate guest amenities and organize guest table pick-ups on completion of meals in a timely manner. I was responsible for coordinating all service requirements addressed to the Room Service department, Primarily responsible for guest orders from room or pool area via phone or any other ordering devices like mobile apps, TV, etc. Also punches the food and beverage orders onto the Point of Sales systems like Micros POS. He/she should also coordinate guest amenities and organize guest table pick-ups on completion of meals in a timely manner.



Another Broken Egg Cafe

• United States
• Restaurants
• 200 - 300 Employee

• Cook

  • Aug 2015 - Dec 2016

  I was ask to prepare ingredients, adhering to the restaurant menu, and follow the food health and safety procedures. Cook, clean, & assist other cooks and staff and deliver food in a fast-paced environment I was ask to prepare ingredients, adhering to the restaurant menu, and follow the food health and safety procedures. Cook, clean, & assist other cooks and staff and deliver food in a fast-paced environment



IdriveCertified.com

• United States
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2015 - Dec 2015

  I was responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and process returns. I was also responsible for helping customers understand the products and answering questions about their reservations,I sometimes made outbound calls to customers as a part of my job requirements I was responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and process returns. I was also responsible for helping customers understand the products and answering questions about their reservations,I sometimes made outbound calls to customers as a part of my job requirements



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Material Handler

  • Aug 2014 - Jul 2015

  I was asked to Scan packages and stack boxes in a timely fashion. I was asked to Scan packages and stack boxes in a timely fashion.