Kathleen (Joyce) Allen

Vice President Operations at CaseWorthy, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Lauren Schmidt

Kathleen is a strategic thinker who manages a very large team consisting of different skillsets, roles, and educational and experience backgrounds. She not only works one on one with customers throughout their implementation to ensure timeliness and budget of a project but also analyzes operations data to make the most reasonable business decisions. Kathleen has experience working with customers of all sizes from those that are small and may need more guidance and project lead to large, state-wide customers with more complex contractual and technology needs and she balances both incredibly well. As a teammate on the leadership team, she not only provides thoughtful ideas and is incredibly responsive but also takes the opportunity to challenge the norm, when appropriate.

Salma Siddiqua Mohamed Shafee Baig

I have worked directly with Kathleen on multiple projects. I have always admired her determination and hard work, and always looked up to her. She is highly motivated and is such an important part of the company, always striving to make improvements to the company. It has been a great pleasure working with her!

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Vice President Operations
      • May 2020 - Present

    • Senior Analyst Manager
      • Mar 2019 - Present

      Since my promotion to Senior Analyst Manager, I oversee all phases of employee management, from recruitment and hiring to mentorship and coaching. I do all of this through focused productivity from my home office.

    • Senior Analyst / Product Manager
      • Feb 2014 - Present

      I aim to create and maintain a customer-focused software product to empower our non-profit customers to optimize their data to reach their goals. I thrive on collaborating with development and BI teams to perfect our software product functionality and usability. I have enjoyed participating in the growth of our company to over three times the size it was when I joined.

    • United States
    • Non-profit Organizations
    • 300 - 400 Employee
    • Business Systems Analyst
      • Oct 2012 - Jan 2014

      Document and analyze business processes in both the Information Technology and Mission Services departments. Provide solutions to increase efficiencies, reduce costs, and ultimately strengthen each departments' ability to provide support and leadership for the entire organization in its mission to create lifelong connections to work. Document and analyze business processes in both the Information Technology and Mission Services departments. Provide solutions to increase efficiencies, reduce costs, and ultimately strengthen each departments' ability to provide support and leadership for the entire organization in its mission to create lifelong connections to work.

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Student and Academic Affairs Advisory Council (SAAAC) Student Member
      • Feb 2012 - Feb 2013

    • United States
    • Software Development
    • 1 - 100 Employee
    • Project Manager
      • Aug 2012 - Oct 2012

      Led multiple technology implementation projects for nonprofit clients using Salesforce.com platform solutions to manage their fundraising, volunteer and event management needs. Moved from full time employee to independent contractor after the company experienced sudden contract loss due to external market changes. Led multiple technology implementation projects for nonprofit clients using Salesforce.com platform solutions to manage their fundraising, volunteer and event management needs. Moved from full time employee to independent contractor after the company experienced sudden contract loss due to external market changes.

    • United States
    • Non-profit Organizations
    • 300 - 400 Employee
    • Workforce Development Data Analyst Intern
      • Jan 2012 - Jul 2012

      I worked on a project to configure a digital client management software to accommodate the process and reporting needs of 11 partner agencies. I used MS SQL Server Reporting Services to build and design custom reports for the reporting requirements of the WERC grant project. I worked on a project to configure a digital client management software to accommodate the process and reporting needs of 11 partner agencies. I used MS SQL Server Reporting Services to build and design custom reports for the reporting requirements of the WERC grant project.

    • Website Manager
      • Jan 2011 - May 2012

      I collaborated with a motivated and bright group of grad students to found iSchool You, an entirely student-run podcast. I now manage the WordPress-based website. I collaborated with a motivated and bright group of grad students to found iSchool You, an entirely student-run podcast. I now manage the WordPress-based website.

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Student Chapter Co-Director
      • Nov 2010 - Dec 2011

      I coordinate a variety of activities to provide fellow students with professional resources. As part of this effort, I organize an external tour series in order to create mutual awareness among students and businesses. I coordinate a variety of activities to provide fellow students with professional resources. As part of this effort, I organize an external tour series in order to create mutual awareness among students and businesses.

    • Archives Aide
      • Feb 2010 - Dec 2011

      I work on various projects to increase online access and retrieval of holdings through digitization, transcription and digital formatting. I also collaborate with the digital archivist to attract and engage a new demographic of users through the thoughtful use of social media I work on various projects to increase online access and retrieval of holdings through digitization, transcription and digital formatting. I also collaborate with the digital archivist to attract and engage a new demographic of users through the thoughtful use of social media

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Broadcast Library Intern
      • Jun 2011 - Aug 2011

      I performed a variety of tasks as part of a project to migrate archival data and cataloging work flow to a new archiving platform, Collective Access. My responsibilities included modifying the thesaurus, verifying metadata integrity, and strategizing solutions for addressing unique user needs within the limitations of the software. I also assisted NPR librarians performing deadline reference for NPR journalists and producers and mapped BISAC subject terms to NPR Books genre categories. In my off time, I coordinated social media activities for the intern-produced media program, Intern Edition.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Intern
      • May 2009 - Aug 2009

      I worked on a project to digitized 2300 jazz LP albums and used Audacity to splice and edit the digitized audio. I created spreadsheets listing holdings and wrote how-to’s for the continuation of the project. I worked independently on many of my projects, learning as I went. This was an invaluable experience as in preparation for graduate school. I worked on a project to digitized 2300 jazz LP albums and used Audacity to splice and edit the digitized audio. I created spreadsheets listing holdings and wrote how-to’s for the continuation of the project. I worked independently on many of my projects, learning as I went. This was an invaluable experience as in preparation for graduate school.

Education

  • The University of Texas at Austin
    MSIS, Information Science
    2010 - 2012
  • Colorado College
    Bachelor's of Arts, English
    2002 - 2006
  • St. Stephen's Episcopal
    High School Diploma
    1998 - 2002

Community

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