Katja Tamminen
S-pankkiiri at S-Pankki- Claim this Profile
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Bio
Experience
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S-Pankki
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Finland
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Banking
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400 - 500 Employee
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S-pankkiiri
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May 2021 - Present
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Nordea
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Finland
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Banking
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700 & Above Employee
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Financial Advisor
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Apr 2020 - May 2021
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Specialist, Risk Management
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May 2019 - Apr 2020
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Bank Advisor, Daily Banking
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Oct 2018 - May 2019
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Airpro Oy
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Finland
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Airlines and Aviation
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100 - 200 Employee
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Ramp Controller
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Feb 2018 - May 2019
Airpro has over 1400 employes, over 100 companies as customers and serves thousands of passengers every day. Airpro VISION is to be a pioneer in aviation with our skilful multitalented professionals and provide a smooth travel experience. My main responsibilities are: • Load control services, check-in, gate coordinator and arrival services. Managing and ensuring customer satisfaction in challenging customer situations, when for example flights are cancelled, delayed or… Show more Airpro has over 1400 employes, over 100 companies as customers and serves thousands of passengers every day. Airpro VISION is to be a pioneer in aviation with our skilful multitalented professionals and provide a smooth travel experience. My main responsibilities are: • Load control services, check-in, gate coordinator and arrival services. Managing and ensuring customer satisfaction in challenging customer situations, when for example flights are cancelled, delayed or overbooked. • Reporting delayed and damaged bag reports. Making sure that the customer is well informed about the next step in this inconvience. • Keeping the airline company and the consumer customer happy by investigating situations thoroughly and creating win win solutions.
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Airport Service Officer 2
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Apr 2015 - Feb 2018
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Airport Service Officer 1
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Jun 2014 - Apr 2015
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Education
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JAMK University of Applied Sciences
Master's degree, Human Resources Management/Personnel Administration, General -
Satakunta University of Applied Sciences - SAMK
Bachelor of Business Administration - BBA, Human Resources Management