Katja Martinović
Receptionist at Westport Plaza Hotel- Claim this Profile
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Italian -
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Croatian -
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Bio
Experience
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Westport Plaza Hotel
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Ireland
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Hospitality
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1 - 100 Employee
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Receptionist
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May 2022 - Present
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Hotel Tui Blue Adriatic Beach
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Split-Dalmatia, Croatia
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Receptionist
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Jul 2021 - Oct 2021
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Inditex
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Spain
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Retail
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700 & Above Employee
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Sales Assistent/Cashier
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Apr 2021 - Jul 2021
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Travel Europe Reiseveranstaltungs GmbH
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Austria
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Travel Arrangements
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1 - 100 Employee
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Tour Leader
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Aug 2008 - May 2021
-I am responsible for the customer experience and satisfaction during tours organized by various tour operators, both local and international, -Handled clients' personal problems and worries -Mantained communication with the office, hotels and restaurants, -Confirmed reservations for accommodation, transportation and activities, -I am responsible for the customer experience and satisfaction during tours organized by various tour operators, both local and international, -Handled clients' personal problems and worries -Mantained communication with the office, hotels and restaurants, -Confirmed reservations for accommodation, transportation and activities,
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Calamus Club
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Mostar, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
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Bar/Club Manager
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Aug 2011 - Jul 2017
-Responsible for supervising and educating bar staff -Coordination of staff work schedule -Inventory and orders of products from suppliers daily -Responsible for supervising and educating bar staff -Coordination of staff work schedule -Inventory and orders of products from suppliers daily
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Freelance
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Mostar, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
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Tour Guide
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Apr 2006 - Apr 2010
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Education
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Sveučilište u Mostaru - University of Mostar
Master of journalism -
Aspira College
Tourist Guide Local License of Dubrovnik, Tourism and Travel Services Management -
Aspira College
Tourist Guide State License for Croatian and Spanish Language, Tourism and Travel Services Management -
IES Ibarrekolanda, Bilbao, Vizcaya
Higher National Diploma, Sociocultural Animation