Senior Consulant

• Juli 2020 - –Heute

Senior Consultant

• März 2015 - Juli 2020

Project Manager: Follow-up client transfer project

• Jan. 2014 - Juni 2014

Reporting Line: COO; dotted line: Chief Commercial Officer, LuxembourgPrioritize, plan and execute follow-up support activities in order to ensure client satisfaction.Identify and proactively manage new issues through the use of escalation and steering committees.Identify, assess, and implement risk mitigation strategies to meet project objectives.Liaise with internal stakeholders to develop short- and long term solutions for client operational support.Manage preparations for and facilitate client risk assessments.Manage Project Audit preparations

Global Customer Excellence Expert - Lean Six Sigma

• März 2013 - Dez. 2013

Reporting Line: TOPS COO Private Banking International, Amsterdam• Wave 4 Luxembourg (01/13 – 05/13); Scope: Financial Professional department• Wave 5 Luxembourg (05/13 – 10/13); Scope: Private Wealth Management department, lead and perform the 3 weeks analysis phase and present outcome to local MT• Wave 2 Guernsey (06/13 – 11/13); Scope: Global Custody

Customer Excellence Expert

• Mai 2012 - Feb. 2013

Reporting Line: COO BEL• Wave 2 Belgium (06/12 – 12/12); Scope: MI Process and Continuous improvement AVA wave 1• Wave 4 Luxembourg (01/13 – 05/13); Scope: Financial Professionals department

Project Lead AVA for BELUX

• Jan. 2012 - Juni 2012

Reporting Line: COO BELAdded Value Analysis (AVA) as part of ABN AMRO Customer Excellence (CE) in BELUX; overall CE program lead BELUX by McKinsey&Company.Coaching and supporting managers and employees in preparing and implementing AVA; Manage AVA process for TOPS (Technology, Operations and Property Services) shared functions in BEL and LUX:• Critical review of department´s current mission, activities and end products by conducting and structuring process- and organization analyses.• Challenge quality and content of analyses conducted.• Challenge identified waste, generate and quantify improvement ideas.• Support implementation of improvement plans.• Provide training.• Status reporting to local and central Management.

Gap Manager CFO BELUX

• März 2011 - Jan. 2012

Reporting Line: CFO BELUX Responsibilities• Address high priority issues with stakeholders on behalf of Finance• Actively support crisis management within and/ or on behalf of Finance and identify possible future issues• Participate in internal Projects within Finance, collaboration with other areas• Evaluate the potential to increase efficiency of Finance Services provided to stakeholders; drive necessary changes• Enhancement and development of internal processes, controls and work streams

Senior Internal Auditor

• Nov. 2008 - Feb. 2011

Group Internal Audit, Merchant BankingReporting Line: Head of Internal Audit Merchant Banking Responsibilities• Deliver a high-quality and cost effective audit service into the Merchant Banking Division and Group staff functions. • Give consistent and reliable audit opinions to key business area management. • Completion of the planned audit activities as well as documentation in the Audit Database tool.• Development of Audit Reports.• Participate in Risk Assessments.• Provide support to Group Internal Audit and the audit activities in other SEB locations for Merchant Banking and the Group functions globally.

Project Coordinator

• Juni 2005 - Nov. 2008

• Coordinate Basel 2 Project in Germany and Austria, functional development of Basel2 data sourcing Interface; Monthly Reporting• Business Analyst Basel 2 Group Reporting Amsterdam (50% of working time for 6 months): development and refinement of the Basel 2 Process and activities related to RWA Analysis and Group Reporting for Europe Network• Sarbanes Oxley local implementation Germany and Austria, Project coordination and support on European level • Coordinate Basel 2 Project in Germany and Austria, functional development of Basel2 data sourcing Interface; Monthly Reporting• Business Analyst Basel 2 Group Reporting Amsterdam (50% of working time for 6 months): development and refinement of the Basel 2 Process and activities related to RWA Analysis and Group Reporting for Europe Network• Sarbanes Oxley local implementation Germany and Austria, Project coordination and support on European level