Sales Administrator

• Nov 2021 - Present

Sale Administrator, Russian Works of Art and Russian Paintings Departments

• May 2018 - Nov 2021

• Responsible in the multi-faced role to support Russian Pictures and Russian Works of Art departments in arrangingauction sales.• Facilitating compliant inbound shipment for the property to meet strict auction sale deadlines, arranging movementof the works of art for the international pre-sale exhibitions, obtain and check Cities, export licences, restorations,expert committees delivering certificates. Work with Experts, Compliance and Shipping as necessary, to ensureeach lot is compliant pre-sale.• Prepare contracts and terms of sale, link with legal on bespoke contracts. Co-ordinate and facilitate the compliant• Account managementprocessing of private sales, including contract preparation, compliance logistics• Working closely with Heads of the Departments to provide all necessary support for the clients pre- and after auction• Bidding with the clients on the phone in the sale room, providing outstanding client service to sellers and buyersbefore and after the auction

Gallery Assistant

• Feb 2018 - May 2018

•Responsible within a multi-faceted role to support front of house, event tasks and gallery administration.• Utilising excellent knowledge of the Gallery and sales catalogues to provide a knowledgeable and comprehensiveservice to all visitors.• General customer service support within the gallery and during auction sales.• Overseeing the maintenance and cleanliness of the venue to support a welcoming environment. •Responsible within a multi-faceted role to support front of house, event tasks and gallery administration.• Utilising excellent knowledge of the Gallery and sales catalogues to provide a knowledgeable and comprehensiveservice to all visitors.• General customer service support within the gallery and during auction sales.• Overseeing the maintenance and cleanliness of the venue to support a welcoming environment.

Gallery Assistant

• Mar 2015 - Apr 2017

• Responsible within a multi-faceted role to support front of house, reception and event tasks.• Utilising excellent knowledge of the Gallery to provide a knowledgeable and comprehensive service to all visitors.• Undertaking general administrative duties on Reception and partaking in regular meetings with management and peers to explore initiatives capable of improving efficiency and visitor experience.• Providing support to exhibition launches and other gallery events and forward planning workload to ensure a seamless operation.• Driving revenue for the Gallery through the sale of books and print. Working directly with prospective customers, using knowledge fact finding and presentation skills to encourage conversion. Delivered framed prints to buyers.• Overseeing the maintenance and cleanliness of the Gallery to support a welcoming environment. • Photography and music related research.• Rare and limited edition photography sales.

Gallery Assistant

• Feb 2014 - Sep 2014

• Sought upon to assist in the development and set up of the exhibition ‘Tartan; its journey through the African diaspora.• Providing the insight and initiative required to support visitor engagement with the exhibition.• Undertaking research into the topics surrounding the exhibition and distributing findings to as required to all internal parties involved.• Relied upon to oversee the design and placement of costumes and textiles and to undertake the required training for managing costume mounting.• Providing extended support to the Reception and ensuring a welcoming and courteous service to all visitors per Gallery ethos and brand standards.• Exhibition Guide for individuals and groups visiting the Gallery. Presenting in a manner which supports engagement with the Exhibition and providing any personal assistance where required.• Managing various areas of the gallery to ensure the effective utilisation of space. Moreover, opening and closing the Gallery within security procedures outlined.• Provided art handling services for the exhibition, assisted with installation and de-installation of the show

Receptionist/Office Assistant

• May 2011 - Aug 2013

• Providing extending support to a busy reception area of the centre operated switchboard and managed all incoming phone calls.• Ordered all office supplies, managed all incoming and out coming correspondence and bills.• Assisted with managing CRM database (amoCRM).• Managed the reception area, meeting and greeting all customers and responded to all their requests.• Served as the main point of contact for all outside visitors and vendors, managed all deliveries. • Providing extending support to a busy reception area of the centre operated switchboard and managed all incoming phone calls.• Ordered all office supplies, managed all incoming and out coming correspondence and bills.• Assisted with managing CRM database (amoCRM).• Managed the reception area, meeting and greeting all customers and responded to all their requests.• Served as the main point of contact for all outside visitors and vendors, managed all deliveries.