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Bill Saccomen

I was initially impressed with Katie Treybig’s enthusiasm, communication skills, and professional demeanor when I hired her four years ago as an Executive Assistant at The Heller Group, Inc. call center. During the two summers Katie reported to me, she consistently demonstrated all of these qualities and more, and I heartily endorse her for any Executive Marketing position. Katie is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated customers and employees is unparalleled, and it is because of her excellence in this area that I repeatedly asked her to mentor new employees in the call center. Katie multitasks effectively and is able to handle a high-volume workload. She consistently met or surpassed all weekly call center metrics, and her daily written reports were accurate and thorough. Of particular value to me was Katie 's team player mind-set, enthusiastic embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding customer expectations. I regularly received unsolicited praise from customers and employees commending Katie 's outstanding level of service, professionalism and follow-through. Organized and diligent, Katie quickly learned technology systems and software that were unfamiliar to her when she first started with The Heller Group, Inc., and she also attended optional professional-development seminars offered through the company. She was pursuing a Bachelor’s degree in Animal Science at Texas A&M University. Katie is a hardworking, top-performing professional. She has my highest recommendation, and I am happy to furnish more details if you would like additional information. William E Saccomen Director of Operations The Heller Group, Inc.

LinkedIn User

Katie is exceptionally adept at providing an organized and efficient work product while simultaneously managing multiple projects. She proactively anticipates the needs of her peers and takes measures to assist them without hesitation. I enjoy working with Katie very much. She has a great attitude and is a valuable member of our Operations team!

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Manager, Talent Solutions
      • Jan 2016 - Present

      Freeman+Leonard is a new and innovative concept in marketing services companies. Through our developing base of talent, we are able to create for clients custom-designed service platforms that are cost effective, flexible, and responsive while delivering high quality marketing communications and advertising solutions. Freeman+Leonard's promise is to provide a full-range of marketing communications services from strategy and planning to execution and in all disciplines to include advertising, promotions, retail, digital, public relations, corporate communications and more. Unique proposition: The people you need when, where and as you need them and not when you don't. Show less

    • Director of Development
      • Jun 2014 - Jan 2016

      • Membership Development: Recruit new companies to become members of Business Council for the Arts, meeting or exceeding annual work plan. Work with CEO to identify potential members and cultivate new relationships that culminate in membership. • Membership Management: Manage involvement and relationships with member companies. Maintain all membership files, track activities and provide metrics, execute correspondence and tax acknowledgements. Focus on retention and service to members on a planned basis. Work with Director of Finance to coordinate invoicing of membership dues. • Membership Events: Plan annual calendar member events. Execute monthly arts/culture membership events of the highest quality. Maintain metrics and records on member involvement. • Marketing of Member Events and other Special Events: Plan and implement annual marketing calendar for membership and special events. • Grant and Proposal Writing: Develop and author proposals for BCA programs to government agencies, private and public foundations and corporations where appropriate. • The Obelisk Awards: Work with CEO to ensure success of annual Obelisk Awards, meeting financial and table sales goals and producing an event of the highest professional order. Recruit full pool of nominations from arts organizations. Track activities maintaining established deadline, execute correspondence and tax acknowledgements. Manage accuracy of mailing list, design of invitation and program and production of event. • Database Administration: Responsible for hardware and software as well as data entry to SalesForce. Provides metrics for membership as needed and ensure accuracy of records. Show less

    • Marketing & Recruiting Supervisor
      • Oct 2012 - Jun 2014

      • Manage and coordinate internal and external marketing initiatives including coordination with vendors and sponsors • Execute Firm Promotion Events including but not limited to Best Real Estate Deals and Who’s Who in Energy • Execute Firm Events including but not limited to Holiday Party, Company Outing and Quarterly Events • Selection and/or design of advertising, marketing collaterals and promotional items • Represent Firm in local media relations including advertising and events • Assist partner group with conceptual business development • Project, track and manage marketing and recruiting budgets • Manage and coordinate recruiting and hiring initiatives from candidate selection to on-boarding • Assist with internal policy development • Coordinate and attend all career fairs and on-campus events • Perform candidate interviews for all positions • Prepare human resources documents for new employees including insurance, payroll and federal forms • Train new employees on Firm software, systems and policies • Manage the Firm's involvement in For the Love of the Lake • Coordinate Firm’s First Annual Art Show in collaboration with Business Council for the Arts • Assist with coordination of various other charity events Show less

    • United States
    • Accounting
    • 1 - 100 Employee
    • Executive Assistant: Consulting Services
      • Aug 2011 - Oct 2012

      *Timely and proactively coordinate and manage all aspects of executive’s calendar. * Manage assorted personal affairs to increase executive’s efficiency. * Manage executive’s email inbox on a proactive and timely basis, including assigning tasks and responding to emails as a ghost writer as needed. * Facilitate client communication and interactions with department executives. * Plan and coordinate business development and marketing events. * Create documents, spreadsheets and presentations using Microsoft Word, Excel, PowerPoint and Publisher for internal and marketing use. * Prepare Firm proposal for services and engagement letters. * Manage department business development initiatives and ensure proper reporting of business development detail. * Develop and implement departmental onboarding process and procedures. * Train new employees on Firm software, systems and policies. * Manage billing activities for department including processing and invoice preparation. * Assist with monthly accounts receivable collections for department. * Prepare and process Form 1099/1096 and Form W-2/W-3. * Perform basic data entry and bank account reconciliation in QuickBooks * Monitor departmental KPI metrics and maintained lowest department WIP metric for Q1 and Q2 2012. * Coordinate Firm’s First Annual Art Show in collaboration with Business Council for the Arts. * Assist with coordination of various other charity events. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Help Session Tutor
      • Jan 2011 - May 2011

      *Assisted students seeking help with homework and test/quiz prep in Business Calculus during help session. * Prepared tutoring plans each week to highlight the formulas and skills learned within the classroom. * Tutored additional students outside of sessions per student requests. *Assisted students seeking help with homework and test/quiz prep in Business Calculus during help session. * Prepared tutoring plans each week to highlight the formulas and skills learned within the classroom. * Tutored additional students outside of sessions per student requests.

    • Software Development
    • Sales Teammate/ Leader-in-Training
      • Aug 2009 - Sep 2010

      *Improved the overall experience of the shopper by providing services beyond expectations. * Arranged and styled mannequins with Buckle merchandise to increase product sales and consumer appeal. * Increased revenue by pairing customer requests with other suggestions from within the store. * Furthered managerial skills by tracking productivity/ sales and learning to adjust associates as needed. * Increased personal knowledge of proper constructive suggestion and reinforcement techniques. * Top Buckle Sales Associate and Most Achieved New Associate in November 2009. Show less

    • United States
    • Wellness and Fitness Services
    • Head Lifeguard/ Swim Instruction Supervisor
      • Apr 2009 - Sep 2010

      *Supervised the swimming area and offered assistance when required. * Monitored lifeguards and balanced scheduling with pool manager. * Liaison between upper management and pool management. * Maintained a clean and safe luxury pool environment. * Scheduled and supervised all swim instruction. * Demonstrated swimming techniques to students in group and individual classes of all ages. *Supervised the swimming area and offered assistance when required. * Monitored lifeguards and balanced scheduling with pool manager. * Liaison between upper management and pool management. * Maintained a clean and safe luxury pool environment. * Scheduled and supervised all swim instruction. * Demonstrated swimming techniques to students in group and individual classes of all ages.

    • Human Resources Assistant/ Executive Assistant
      • Jan 2005 - Jan 2009

      *Completed various office tasks such as filing, faxing and receiving company calls. * Converted billing and customer data to computer format. * Communicated with clients to complete relevant client information records. * Coordinated with executives to schedule meetings and agendas. * Supervised office collaboration between agents and other assistants. * Developed and reproduced corporate packages and leaflets. * Monitored client satisfaction to promote improvement. *Completed various office tasks such as filing, faxing and receiving company calls. * Converted billing and customer data to computer format. * Communicated with clients to complete relevant client information records. * Coordinated with executives to schedule meetings and agendas. * Supervised office collaboration between agents and other assistants. * Developed and reproduced corporate packages and leaflets. * Monitored client satisfaction to promote improvement.

    • Brazil
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Internship- Human Resources/ Recruiting/ Marketing
      • Apr 2008 - Sep 2008

      * Impacted the company by interning as a liaison in human resources and public relations. * Provided relief aid after a F3 tornado damaged Greeley and several surrounding towns. * Learned and developed insight into company marketing techniques. * Developed company pamphlets to further college recruitment and created a human resources presentation on connecting the company to prospective college graduates. * Impacted the company by interning as a liaison in human resources and public relations. * Provided relief aid after a F3 tornado damaged Greeley and several surrounding towns. * Learned and developed insight into company marketing techniques. * Developed company pamphlets to further college recruitment and created a human resources presentation on connecting the company to prospective college graduates.

    • United States
    • Retail
    • Pool Supervisor/ Swim Instructor
      • Apr 2006 - Sep 2007

      *Monitored lifeguards at 8 different facilities throughout the greater Houston area. * Managed pool safety, work hours and employee to company relations. * Submitted weekly timesheets and provided payroll information. * Provided weekly safety and fitness updates to lifeguards. * Promoted ethics and responsibility with reward-based weekly achievements for lifeguards and pool staff. * Monitored pool areas and instructed swimming lessons if needed. * Cleanest Pools and Friendliest Staff in June/July 2006. Show less

Education

  • Texas A&M University
    Bachelor of Science (B.S.), Animal Science
    2006 - 2011

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