Experience

Jostle

• Business Intelligence Analyst

  • Sep 2023 - Present

  Vancouver, British Columbia, Canada • Analyze product and customer data to gather and present actionable findings and develop team initiatives • Build and maintain dashboards that highlight key metrics and share insights through regular reporting to improve customer outcomes



The University of British Columbia

• Canada
• Higher Education
• 700 & Above Employee

• Facility Operations Staff | UBC Athletics and Recreation

  • May 2021 - Present

  Vancouver, British Columbia, Canada • Optimized customer relations by decreasing response time to emails and phone calls as well as facilitating bookings and payments • Served as the first point of contact for all customers, enhancing customer experience while following COVID-19 safety protocols

• Climate Emergency Engagement Coordinator | SEEDS Sustainability Program

  • Sep 2022 - Apr 2023

  Vancouver, British Columbia, Canada • Reduced UBC’s greenhouse gas emissions by developing engagement tools, resources, and communication materials to stimulate campus-wide sustainable choices • Enhanced existing and founded new relationships with key UBC and Vancouver food system stakeholders



A*STAR - Agency for Science, Technology and Research

• Singapore
• Research Services
• 700 & Above Employee

• Research and Technology Assistant

  • May 2023 - Aug 2023

  Singapore • Established best practices for sequencing, analyzing and visualizing genetic data using Python and R • Maximized usability of tools for researchers of varying technological backgrounds through qualitative and quantitative analysis



Pawsperity Biotechnologies Inc.

• Canada
• Biotechnology
• 1 - 100 Employee

• Research Assistant

  • Jan 2022 - Sep 2022

  Vancouver, British Columbia, Canada • Conducted biological research by reading, interpreting, critically appraising and summarizing scientific literature • Launched a bioinformatics project combining statistical analysis and data visualization to advance chronic kidney disease diagnostic techniques • Sequenced, characterized, and analyzed the feline and canine gut microbiomes in R



Niagara Region Public Health

• Canada
• Government Administration
• 100 - 200 Employee

• Youth Advocate

  • Sep 2017 - Aug 2019

  Thorold, Ontario, Canada • Created health promotion campaigns on mental health, sexual health, and substance use to grow community awareness through events and marketing materials • Increased Instagram following and engagement by over 100% through analyzing data, executing outreach campaigns and implementing new strategies



Niagara Conservatory of Music

• Canada
• Retail

• Piano Teacher

  • Sep 2017 - May 2019

  St Catharines, Ontario, Canada • Attained an 100% pass record on student exams by preparing weekly lessons and evaluating progress • Maximized student learning by encouraging development of musical and cognitive skills through concerts, competitions, and exams



White Oaks Conference Resort & Spa

• Canada
• Hospitality
• 100 - 200 Employee

• Squash Camp Facilitator

  • Jul 2016 - Aug 2017

  Niagara-on-the-Lake, Ontario, Canada • Generated thorough schedules for 45 campers aged 4-12 by coordinating weekly activities and tournaments in four different racquet sports • Resolved conflicts between campers by practising active listening and effective communication