Katie Crain

Community Manager at Experience Institute
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Contact Information
Location
Burbank, California, United States, US
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency

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Joe Lardieri

There are so many wonderful things to say about Katie, the biggest question may be where to begin. Over the course of my career I have rarely worked with someone so diligent, organized and committed to quality. Katie couples these outstanding hard skills with sensational people skills. She teams extraordinarily well, can forcefully make a point without ruffling feathers and is extremely adept at understanding how to work most effectively with a given individual's personality and work style. While many employees promise, Katie delivers! Joe Lardieri CEO - SGBB, Music Garage

LinkedIn User

Katie was great to work with. She taught me a lot about task management and efficiency.

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Credentials

  • Hootsuite Platform Certification 2018
    Hootsuite Academy
    Mar, 2018
    - Sep, 2024

Experience

    • Poland
    • Research
    • 1 - 100 Employee
    • Community Manager
      • Sep 2016 - Present
    • United States
    • Musicians
    • Conference Producer
      • Dec 2022 - Present
    • United States
    • Higher Education
    • 400 - 500 Employee
    • Adjunct Faculty
      • Jan 2022 - Present
    • Director of Programs
      • Jan 2019 - Present

      Tour:Smart, Bus Edition embeds students on a US concert tour for four to five shows throughout the country. Participants learn, live and work on the bus, behind the stage, in the green room, on the road, and at the merch booth. Tour:Smart, Bus Edition embeds students on a US concert tour for four to five shows throughout the country. Participants learn, live and work on the bus, behind the stage, in the green room, on the road, and at the merch booth.

    • Netherlands
    • Education Administration Programs
    • 700 & Above Employee
    • Senior Instructor, Music Business / Entertainment Business
      • Sep 2014 - Present

      • Teach various classes in ENT department including Event Management and Touring, Introduction to Entertainment Law, Introduction to the Entertainment Industry, Management and Entrepreneurship, and Multimedia and Web Design, Marketing, and more. • Served on National Curriculum Committee 2018 - 2020 • Coordinate industry events conferences in conjunction with MBP Department Chair including 2013’s Band:Smart Weekend which drew 50+ attendees and 20+ speakers from across the country. Show less

    • Database Event Management Coordinator
      • Oct 2015 - May 2017

      • Advised executive board on CRM database structure that would create an all-in-one-solution for event management logistics, data management, work flow processes, and marketing plan execution. • Built Salesforce CRM database consisting of 500+ fields including custom objects, data validation and reporting structures. • Optimized all operating and event management procedures for festival in its 8th year ( 20,000+ attendees and 300+ participants). • Advised executive board on CRM database structure that would create an all-in-one-solution for event management logistics, data management, work flow processes, and marketing plan execution. • Built Salesforce CRM database consisting of 500+ fields including custom objects, data validation and reporting structures. • Optimized all operating and event management procedures for festival in its 8th year ( 20,000+ attendees and 300+ participants).

    • United States
    • Technology, Information and Internet
    • Adjunct Faculty
      • Apr 2009 - Apr 2017

      • Oversee and coordinate entire Audio Department’s Internship curriculum. • Developed, designed, and teach capstone business course: Entertainment Marketing and Management. • Teach Survey of the Audio Industry, Media Business Practices, Entertainment Marketing and Professional Development. • Oversee and coordinate entire Audio Department’s Internship curriculum. • Developed, designed, and teach capstone business course: Entertainment Marketing and Management. • Teach Survey of the Audio Industry, Media Business Practices, Entertainment Marketing and Professional Development.

    • Executive Assistant / Project Manager
      • May 2011 - Aug 2014

      • Serve as ‘go-to’ expert for critical projects with tight deadlines that require a high level of execution and ownership. • Provide support and expertise to COO in marketing the organization to Chicago’s music industry. • Overhauled the company’s Internship Program to provide music industry education and professional development for the participants. This program saves the company $45K annually, which is partially invested back into the internship program for expert speakers, field trips and professional networking events. • Coordinated the grand opening of Vic’s Drum Shop, which attracted national attention and hosted dozens of music industry VIPs. Over 2000 attended, including celebrities, vendors, clients and the media. Show less

    • Cambodia
    • Entertainment Providers
    • Manager of Operations and Executive Assistant to CEO
      • Oct 2008 - May 2011

      • Hands-on support to the CEO in all aspects of the business and business correspondence including media interviews, national and international conferences, speaking engagements and gallery exhibitions. • Maintained principle role in the business operations, including weekly website updates, administration of accounting system, implementation of CRM database and heavy event management. • Steered the writing, editing, design, production, marketing, and distribution of CEO’s groundbreaking book, Tour:Smart. Personally managed the book launch promotional campaign that included a worldwide, five-month book tour with up to 4 events per day (book signings, media interviews and speaking engagements).• Created online profit opportunities that generated passive sales: Produced a 12,000 item digital music catalog that tripled net income over previous years. Show less

    • Executive Assistant to Martin Atkins
      • Feb 2006 - Oct 2008

      Projects included:Tour:Smart and how to Break the BandThe Religion of Marketing Martin Atkins' Gallery Exhibition (Chicago and New York):Smart SchoolTour:Smart "the tour"China including: "16 days in China" documentary, Look Directly into the Sun China Pop 2007, and Made in China by China Dub Soundsystem

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Director of Client Services
      • Mar 2008 - Nov 2008

      • Coordinated all speaking and consulting services for CEO / best-selling author, Andy Sernovitz. • Managed all communication efforts between company and our fortune 500 clients. • Developed and managed internship program. • Coordinated all speaking and consulting services for CEO / best-selling author, Andy Sernovitz. • Managed all communication efforts between company and our fortune 500 clients. • Developed and managed internship program.

    • Germany
    • Information Technology & Services
    • Assistant to the Editor / Marketing Manager
      • Oct 2003 - Aug 2006

      • Created and maintained systems to manage daily operations of growing publishing company. • Increased online sales by 300% within a one year period through focused target marketing and special incentive programs. • Developed and executed product specific marketing plans for 20+ books, periodicals, and CDs. • Created and designed promotional materials including catalogs, mailers, and posters. • Initiated, maintained, and nurtured relationships with industry recognized authors. • Hired and led goal-oriented staff to achieve project specific goals. • Organized, marketed, and promoted the 44th Annual Professional Arts Management Institute Conference: Focus on Cultural Tourism. • Coordinated schedules and performed administrative duties for Irwin Steinberg (former CEO of Polygram Records) and Chuck Suber, (former editor of DownBeat Magazine) Show less

    • Braden Intern and Advisory Board Secretary
      • Jan 2002 - May 2003

      • Facilitated the production of 25 shows per year, specializing in merchandise, hospitality and show logistics. Assisted and advised the Artistic Director in show selection, advertisements and respective budgets. • Coordinated the Children’s programming – Kaleidoscope Series. Marketed the programs to school administrators as an option for their field trips. • Assisted and advised the Artistic Director in show selection, ad buying, and budgets. • Researched and presented studies on ticket buying patterns, resulting in new pricing strategy. • Increased group sales by 52% for Grease by establishing relationships with University organizations Show less

Education

  • Columbia College Chicago
    Masters of Arts Management, Music Business | Performing Arts
    2003 - 2005
  • Illinois State University
    Bachelors of Science, Marketing
    1999 - 2003

Community

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