Experience

Omni Tech Medical

• United States
• E-Learning Providers
• 1 - 100 Employee

• Project Manager

  • Mar 2022 - Present

  -Leads medical & commercial projects in the Pharma/Life Sciences Industry from main requirements through deployment, identifying scope, estimating the budget and implementing project plan. Projects managed in the last 6 months have generated over $200k of revenue. -Collaborates with a global team of medical writers, graphic designers, and content managers to ensure quality work that fits client expectations and needs. -Establishes and maintains relationships with client stakeholders, providing frequent contact and updates on project status and changes. -Coordinates internal and external resources appropriately to streamline project efficiency and maintain project timeline while maximizing the final deliverable output Show less



Lanugage Like Locals LLC

• Project Manager Intern

  • Jan 2021 - Apr 2022

  -Manages all social media platforms and creates video and photo content for each -Leads marketing efforts -Leads student interns in creating a campus-based Student Ambassador Program -Trains and onboards all Spanish teachers for students of all levels -In charge of teacher payroll -Works with fellow co-owner on content creation for 3x weekly Spanish Language newsletter -Creates lessons and curriculum for teachers to use during Spanish classes -Manages all social media platforms and creates video and photo content for each -Leads marketing efforts -Leads student interns in creating a campus-based Student Ambassador Program -Trains and onboards all Spanish teachers for students of all levels -In charge of teacher payroll -Works with fellow co-owner on content creation for 3x weekly Spanish Language newsletter -Creates lessons and curriculum for teachers to use during Spanish classes



Delta Air Lines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Seasonal Customer Service Agent

  • Jun 2015 - Apr 2022

  -Analyzed customer travel/health documents to certify authenticity and fly safely to international destinations -Ensured a safe and efficient boarding experience for up to 350 passengers at a time -Provided hospitality and kindness to thousands of customers daily while working under pressure to get flights out on time -Liased with pilots and flight attendants to ensure the security of each passenger on flight -Provided quality customer care to ensure the best experience possible for each client Show less



Augusta Oncology

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Scheduling Specialist

  • Nov 2021 - Mar 2022

  -Managed up to 40 scheduling projects daily with accuracy and professionalism; many of these projects involved aligning patient schedules with physician schedules and ensuring patients have all needed tests done prior to their visit. -Responded to patient inquiries and cultivated a friendly relationship with each one to ensure a positive clinical experience -Created and followed up on with 15+ patient referral projects daily to make sure patients receive timely medical care for other ailments. -Reviewed medical records to ensure completeness and accuracy while maintaining security of said documents Show less



In-House Interpreting

• United States
• Translation and Localization
• 1 - 100 Employee

• Spanish Medical Interpreter

  • Jan 2020 - Nov 2021

  -Interprets from English to Spanish/Spanish to English in various medical settings such as hospitals, clinics, rehab centers etc. -Creates and facilitates language and cultural bridges between patient and provider to ensure good communication and quality healthcare -Takes care to maintain confidentiality and patient privacy during all medical encounters -Advocates for patient’s needs and wellbeing during their visit -Assists in patient follow-up -Interprets from English to Spanish/Spanish to English in various medical settings such as hospitals, clinics, rehab centers etc. -Creates and facilitates language and cultural bridges between patient and provider to ensure good communication and quality healthcare -Takes care to maintain confidentiality and patient privacy during all medical encounters -Advocates for patient’s needs and wellbeing during their visit -Assists in patient follow-up



Brigham Young University Marriott School of Business

• United States
• Higher Education
• 300 - 400 Employee

• Office Secretary

  • Aug 2019 - Apr 2021

  -Aided faculty and staff with hands-on projects and other tasks in the department -Maintained the security of private student and faculty contact information and student grades -Organized and managed department Box drives and computer files -Created, designed, and executed weekly department newsletter to better inform students about opportunities -Liaised with recruiters to relay important information to students about potential work and internships -Assisted students and interested students in their search for information about classes and the department -Copy edited student newsletter and other documents before being sent out to students Show less