Katie Weaver
Guest Experience Manager at Office Concierge- Claim this Profile
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Bio
Experience
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Office Concierge
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United Kingdom
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Facilities Services
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100 - 200 Employee
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Guest Experience Manager
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Jan 2021 - Present
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Corporate Receptionist
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Dec 2015 - Present
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Savills
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United Kingdom
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Real Estate
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700 & Above Employee
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Corporate Receptionist
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Nov 2015 - Dec 2015
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Bidvest Noonan
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United Kingdom
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Facilities Services
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700 & Above Employee
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Receptionist at Victoria House
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Apr 2015 - Oct 2015
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Senior Beauty Therapist
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May 2007 - May 2015
In addition to my management and reception duties, I perform treatments and sell products. My role includes: Running the Spa reception, liaising with hotel reservations and using software such as Opera & Premier Spa Managing 20 therapists and the overall smooth running of the Spa Dealing with the clients and their concerns Responsible for recording and reconciling the working hours of Spa staff for the Accounts department Controlling stock take and placing orders with suppliers Interviewing candidates and conducting trade tests Planning and promoting special beauty events Trained in using Elemis, Decleor and La Sultane de Saba product range as well as Jessica products. Show less
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Beauty Therapist
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Feb 2006 - Apr 2007
Answered phone calls Took bookings Receptionist duties I was offered a permanent position here once my work experience was complete. Answered phone calls Took bookings Receptionist duties I was offered a permanent position here once my work experience was complete.
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Education
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Crown College
NVQ Level 3 in Customer Service -
Basildon and Thurrock College
NVQ Levels 2 & 3 Beauty Therapy -
St John's School, Billericay
GCSE's: 4A's, 3B's and 2 C's.