School Adjustment Counselor

• Jul 2023 - Present

School Adjustment Counselor Intern

• Aug 2022 - Jan 2023

School Social Worker

• Nov 2021 - Jun 2022

Senior Provider Specialist, Senior Care Team

• Feb 2016 - Jun 2017

Composed staff training materials and trained new provider specialist team members and part-time remote support staff. Mentored Senior Care team members.Ran and composed monthly, quarterly and annual program utilization reports via Salesforce, Excel and PowerPoint. Presented reports to Senior Care Team on a quarterly basis and as needed.Created and oversaw roll-out of a U.S. state information database in Salesforce through collaborative efforts with Salesforce technicians and feedback solicitation from database users.Coordinated off-site visits to local senior care providers such as adult day programs and nursing care centers, as well onsite professional development for staff such as Senior Living Residence's Dementia Experience Workshop. Show less

Provider Specialist, Senior Care Team

• May 2015 - Feb 2016

Expanded the Care@Work Provider Network of non-medical home care agencies, elder law attorneys, care managers, assisted living communities, nursing care centers, Life Plan Communities, adult day programs, senior move managers, home modification companies and more. Thoroughly researched, vetted and credentialed providers in order to offer clients top-quality options that can best meet their unique needs. Worked collaboratively with care advisors' and provider specialists' teams to identify process inefficiencies, communicate necessary case data, and utilized Salesforce to build provider network. Show less

Community Discharge Planning Specialist

• Jun 2014 - Feb 2015

Advocated for adult consumers residing at twelve different Greater Boston nursing facilities seeking to safely discharge to the community and served as ongoing service coordinator and case manager to individuals living in a home setting upon discharge.Provided housing and community service resources to nursing facility staff. Counseled individuals and their families on MassHealth programming (e.g. Personal Care Attendant program and Frail Elder Waiver), public benefits (e.g. SSI and SNAP) and housing options (e.g Assisted Living Facilities and Congregate Housing). Assessed eligibility for the MassHealth Money Follows the Person (MFP) Demonstration and Home and Community Based Service Waivers and enrolled those eligible.Facilitated interdisciplinary team meetings at nursing facilities to coordinate 20 safe discharges, and participated in state-wide MFP network meetings and trainings routinely.Assisted individuals secure affordable housing via gathering essential documents (e.g. social security card), assisted with voucher and housing applications, and attended housing interviews and appeal hearings.Collaborated with consumers, social workers, and other community health and residential professionals among the ASAP, CIL, health, and housing networks to ensure that safe and thorough discharge plans were in place. Show less

Care Advisor

• Dec 2012 - Jun 2014

Managed and advocated for a caseload of 90+ elders to support their goal of independent living by conducting home visits and needs assessments daily, and coordinating home health aide, homemaking, adult day health, grocery shopping, laundry, heavy chore, and transportation services while interfacing with home care service providers daily.Presented high-level service requests for clients to an interdisciplinary complex care committee to be reviewed and discussed frequently.Participated in nursing facility discharge planning and collaborated with visiting nurse associations.Served as on-call case manager and mentored and trained new case managers in the field.Provided on-site case management in senior housing and assisted individuals with accessing and maintaining SNAP and cash benefits. Show less

Work-Study Research Assistant

• Sep 2010 - May 2012

Assisted a UConn SSW professor with research on paternal involvement during the prenatal period; conducted literature searches and reviews, and assisted with UConn SSW alumni survey data entry. Assisted a UConn SSW professor with research on paternal involvement during the prenatal period; conducted literature searches and reviews, and assisted with UConn SSW alumni survey data entry.

Second Year Graduate School Practicum: Family Engagement Coordinator

• Sep 2011 - Apr 2012

Family Engagement Coordinator with COMPASS Youth Collaborative at the Asian Studies Academy in Hartford, CT. Created and managed a 60-member parent volunteer program to support the school and it's students. Coordinated educational events for parents and family fun events, and provided PTO support. Conducted a school climate research project which included survey collection and analysis, a seven part focus group series, and the implementation of a Welcoming Walk Through audit of the school climate and culture for which I formed a coalition of 20 parents, school staff, Compass staff, and community members. Show less

First Year Graduate School Practicum: Project Assistant to Executive Director

• Sep 2010 - Aug 2011

Supported multiple economic and community development projects through research and reporting. Projects included: the start-up of a co-op commercial kitchen in Willimantic, CT; grant-writing including a HUD grant; survey administration and collection in Hartford's South Meadows; the writing of a quarterly newsletter for the South Meadows Marketplace Alliance; and community asset mapping in East Hartford, CT. Mentored an undergraduate student intern. Hired at UCAN for the summer of 2011 during which I continued to assist various South Meadows marketing projects. Show less

Public Ally and Case Manager

• Sep 2009 - Jun 2010

AmeriCorps service year position was with The Village for Families and Children's Truancy Court Prevention Project (TCPP) at Burr Elementary School, Hartford, CT. Served as a member of the Hartford Allies Team to craft a grassroots community service project: a one-day family resource fair at Billings Forge in Hartford, CT. Participated in weekly non-profit leadership trainings on diversity, leadership styles, meeting management, self-care, non-profit funding and more. Case manager for 20 chronically absent and/or tardy eighth graders and provided educational advocacy and participated in PPT/IEP meetings; support regarding attendance, academics, community ties, and extracurricular activities; conducted home visits, led a six week youth internship at a local community garden; managed a peer-peer tutoring program with a neighboring high school, and more while building trust-filled relationships with a diverse group of students and their families. Show less